About Us:

At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 5,000 staff and 600 volunteer staff are committed to high quality services and care. Uniting AgeWell provide a workplace culture based on the BEST philosophy – Believe, Excel, Support and Trust – underpinned by our values of Kindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do. More information can be found on the Uniting AgeWell website - www.unitingagewell.org

Why choose Uniting AgeWell?

• Be a part of a values based organization
• Join one of Victoria's leading aged care providers in one of the fastest growing industries
• Work in your local community and make a difference to the lives of our residents and clients
• Career pathways, education and training opportunities
• Benefits, including salary packaging

About the role:

Based at our Head Office in Wesley Place, this newly created AI Applications Trainer role is your opportunity to lead the way in how Uniting AgeWell embraces the future of work. You'll design and deliver high‑impact training programs and learning resources that uplift digital capability, strengthen system adoption, and empower teams across the organisation to work smarter, not harder. As an AI Applications Trainer, you'll be at the forefront of our AI transformation—championing tools such as Microsoft Copilot, Chatbots, Teams, SharePoint, Heidi AI, and emerging AI-enabled features across our business systems. You'll turn complex technology into practical, confidence‑building learning experiences that make a real difference to how our staff work every day.

In this role, you will:

• Conduct training needs analysis aligned to portfolio and role requirements
• Design and deliver scheduled and ad-hoc training sessions
• Develop and maintain training documentation and digital learning assets
• Maintain training environments and demo data
• Contribute to training communications, tips and updates

About you:

You are passionate about what you do and want to make a difference in the lives of our residents and clients, enhancing their self-esteem and empowering them to make choices. This is the place for you if you:

• Experience delivering AI and digital productivity training across diverse audiences
• Certificate IV in Training and Assessment (TAE40122 or equivalent)
• Demonstrated ability to build AI confidence and digital literacy
• Hands on experience with AI and productivity tools, including Microsoft Copilot, chatbots, Teams and SharePoint; Heidi AI desirable
• Ability to analyse AI adoption trends and inform targeted training activities
• Experience designing, delivering and evaluating face to face and online training for technical and non technical audiences
• Strong experience in systems training; clinical systems experience highly regarded
• Experience within Aged Care and/or Health Care environments
• Proven ability to develop high quality learning resources (QRGs, user guides, videos, demos, eLearning, FAQs)
• Strong stakeholder engagement, facilitation and customer service skills
• Thrive in a team and also appreciate the one to one interactions
• Are committed to being part of a workplace culture based on the BES*Tway of life (Believe, Excel, Support and Trust)

Essentials for working in Aged Care:

• A current Working With Childrens Check card.*
• Current and ongoing flu vaccinations
• Australian working rights
• Ability to pass a national police clearance and NDIS Clearance

Make a positive difference in your community – apply now!

Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.

For more information please contact the Recruitment Team at R***@***********. Please note the position and location. Only shortlisted candidates will be contacted. We look forward to hearing from you!