Machine Learning Engineer- Customer Success

Sydney office locations with WFH flexibility
Work on a range of high impact data projects
Design, develop, implement, scale and maintain Advanced Analytics Solutions

We are Woolworths Group

Woolworths Group is an Australian food and everyday needs retailer employing 1900,000 team members across Asia Pacific, serving over 20 million customers across our brands every week. With more than 1,400 stores across Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, B2B business serving wholesale and export markets, and a range of fast-growing eCommerce businesses, Woolworths Group is Australia and New Zealand's largest retailer.

We strive to create better experiences together for a better tomorrow for our customers and team, bringing the best of Woolworths Group and Quantium together to make data driven decisions. By partnering with Quantium, a world-class data science and advanced analytics business we're excited about the future as we unlock the power of data to reimagine retail.

Through this partnership, we've created a new business called Wiq to harness the best of Woolworths Group and Quantium to reimagine retail by solving the most complex problems using data and analytics. As a team, we leverage Agile ways of working to help our team develop their skills while also making sure our team is focusing on solving the most complex problems for both our customers and team.

What you will do:

Design, develop, implement, scale and maintain Advanced Analytics solutions using predominantly Google Cloud (GCP) products. This includes for example data models and pipelines, API endpoints, Machine Learning (ML) features and predictive models.

This work is done in multidisciplinary teams in close partnership with Data Scientists, with engineers having the primary responsibility for productionising and scaling solutions.

Develop Cloud based ML pipelines to solve a broad range of business problems.
Grow the Engineering Guild capability through pioneering new tech and approaches to improve time to market, reliability and performance of Data Science applications
Work collaboratively with Data Scientists, ML Engineers & Data Engineers to develop cutting edge retail tools in an agile manner.
Create, present and seek inputs and feedback on architecture, solution designs and foster alignment and support for solutions.
Apply relevant testing frameworks to ensure the robustness of solutions.
Communicate analyses, insights, solution designs and showcase working solutions.

What you will bring:

We are looking for an experienced ML Engineer, with a problem solving mindset, able to take sometimes nebulous and abstract challenges, break it down into components and develop solution hypotheses.

Bachelor's degree or above in Computer Science, Engineering, or a related field.
3+ years of commercial software development experience.
2+ years of hands-on experience in Python, SQL, and Linux.
Hands-on experience with GenAI(LLM) solutions (preferred).
Hands-on experience with containerized solutions such as Docker (preferred).
Experience building Machine Learning / Data pipelines (preferred).
Experience building RESTful APIs (preferred).
Experience in ML Engineering, MLOps, or DevOps (preferred).
Experience with ML algorithms, techniques, and packages (preferred).
General experience in dashboarding and reporting (e.g., Tableau) (preferred).
Security: Experience with Orca, Snyk, and GitHub Security (preferred).
Familiarity with Google Cloud Platform (GCP) (preferred).

What you'll experience

A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.

Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.

12 weeks paid parental leave for primary caregivers plus paid superannuation for up to 12 months while the Team Member is on parental leave - eligible from the first day of employment.

A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app. A progressive and competitive leave policy that gives you more space for what matters to you.

Everyone belongs at Woolworths Group

As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. Woolworths Group is an inclusive, team-first company and we value all skills and experiences. If you meet some, but not all of the requirements, we encourage you to submit your application.

AI Jobs in New South Wales

Machine Learning Engineer- Customer Success