The AI Technical Project Lead will evaluate technical options, collaborate directly with developers to guide solution design and implementation, and ensure infrastructure, security, and responsible AI principles are embedded in delivery. It requires strong technical literacy in architecture, and AWS cloud services, combined with delivery leadership skills to ensure projects are responsibly implemented, human-centred, and aligned with organisational priorities.

The role will also work closely with the Innovation Manager and Senior Project Lead, Data Insights Lead, and the Developers.

Justice Connect believes in a world in which legal support is within everyone’s reach. In the face of rising levels of unmet legal need, our 2028 strategy sees us put people first, innovating to build our communities' skills, knowledge, and confidence, and grow access to legal support.

Our Innovation & Connections program sits at the intersection of justice and technology, creating new ways for people to access the right legal support. Through specialist intake, triage, outreach, and referrals, we combine digital systems with human-centred legal expertise to improve the experience of both getting and giving legal help.

We collaborate with lawyers and barristers to build platforms that are transforming how pro bono work is done, including our Pro Bono Portal, Firm Manager, and Justice Connect Answers. By designing scalable tools and strengthening the access to justice ecosystem, we’re reimagining how legal support is delivered and experienced.

Expertise and experience that you may have that would support our team:

Relevant tertiary qualification in Computer Science, Information Systems, Engineering, or a related technical discipline; or equivalent professional experience.

Essential:

• Strong understanding of AI technologies and their practical application in service delivery contexts
• Experience evaluating and shaping technical architectures in partnership with developers
• Familiarity with responsible AI practices, including fairness, transparency, and bias mitigation
• Demonstrated experience leading AI or digital solution delivery from concept to deployment
• Experience translating organisational requirements into clear technical and delivery specifications

Desirable:

• Exposure to AWS AI services (e.g. Bedrock, SageMaker) and retrieval-augmented generation (RAG) pipelines
• Knowledge of modern DevOps practices, CI/CD pipelines, and cloud deployment processes
• Experience working with open-source LLM tools and API integrations
• Experience delivering AI tools in community, justice, or social impact settings
• Familiarity with NFP or public sector governance, and compliance requirements
• Experience coordinating vendors or technical partners

Candidates will need to demonstrate commitment to Justice Connect's vision, strategy and values.

In this role, you’ll work to deliver AI projects that improve access to legal help by designing and implementing secure, ethical, and user-centred technology solutions. You will lead the planning, scoping, technical design, and deployment of AI tools, ensuring alignment with Justice Connect’s infrastructure, privacy, and responsible AI standards.

Working closely with developers and stakeholders, you will translate organisational needs into clear technical outcomes and support effective integration across core platforms. You will measure project impact, refine solutions based on evidence, and help teams adopt AI-enabled tools. In addition, you will also contribute to strategic discussions on emerging AI technologies and their potential to improve service efficiency and user experience.

If you were here last week, you would have:

• joined daily stand-ups and contributed to sprint planning, meeting with subject matter experts to clarify business needs, and translating those needs into clear technical requirements.
• worked closely with developers in technical design discussions, review solution options, and provide guidance on responsible AI, security, and architecture considerations.
• monitor delivery progress, troubleshoot risks or blockers, and ensure features meet the required quality standards.
• prepared updates for stakeholders and reviewing evidence or user feedback to refine upcoming work.

If you want your next role to have purpose, support your growth, and help you build meaningful connections, Justice Connect is the place to work.

We’re committed to creating an environment where people thrive. Our benefits include:

• A flexible hybrid working model (minimum 40% in-office across the month)
• 5 weeks annual leave, leave loading and additional paid leave over the end-of-year closure period
• Salary packaging to make part of your income tax-free
• Ongoing learning and development opportunities: face-to-face, online, and on demand
• 10 days paid study leave per calendar year
• 5 days paid cultural leave per calendar year
• Access to Employee Assistance Program (EAP) support for you and your immediate family
• Free flu vaccinations
• An inclusive and diverse culture that values continuous improvement, innovation, and sustainability

The position reports to the Innovation Manager in the Innovation team.

Employment is a 12-month, fixed term contract, full time (37.5 hours per week). 

The salary for this role is $96,350.14 per annum (pro-rata), plus 12% superannuation, with annual leave loading and generous salary packaging options. 

This role can be based at our Melbourne CBD office on Wurundjeri Woi-wurrung and Boon Wurrung Country, or our Sydney CBD office on Gadigal Country. We have flexible hybrid working arrangements, so you’ll spend 40% of your time in the office each month.