As an AI Technical Lead, you will own and evolve Silverchain's enterprise AI platform and technical delivery of AI to enable safe, cost-effective, and scalable delivery of AI and GenAI solutions across care delivery, corporate, and operational functions. Combine architecture leadership with hands-on enablement to accelerate value, ensure compliance, and uplift team capability.

This is a highly influential role where your ability to connect people, uplift capability, and lead meaningful change will directly impact the future of how Silverchain delivers Best Care in homes and communities nationwide.

What's on offer

• Fulltime One-year Fixed Term role. Monday-Friday 76 hours per fortnight.
• Hybrid role - working from home, location preferred Perth.
• Working for a non-profit organisation, you can salary package up to $18,500 tax free.
• Everyday discounts, including discounted vouchers for Coles, Woolworths, Amazon, Myer, The Good Guys and more.
• Comprehensive health and wellbeing resources and support.

What we're looking for

To thrive in this role you'll need to have:

• Tertiary qualifications in Computer Science, Data Science, Artificial Intelligence or related fields.
• 5+ years across software/data/AI and or designing and operating AI/ML platforms at scale.
• Strong business writing and presentation skills.
• Highly organised, efficient, with exceptional interpersonal skills.
• Strong stakeholder engagement and facilitation skills.
• Familiarity with Agile ways of working, and the ability to scope, develop, implement, measure and report on innovation activities with agility.
• Familiarity with Australian Privacy Act (APPs), clinical governance principles.

Technical:

• Cloud (Azure preferred; AWS/GCP ok).
• Containers & orchestration (Docker, Kubernetes/AKS)
• MLOps/LLMOps (Azure ML/MLflow, model registry, feature store, vector DBs such as Azure AI Search)
• CI/CD (GitHub Actions/Azure DevOps), testing strategies, policy-as-code
• Observability & model monitoring
• GenAI patterns (RAG, prompt engineering, evaluators, guardrails, content filters; agents/orchestration).

The role

As an AI Technical Lead:

• Define the end-to-end AI reference architecture (data, models, APIs, RAG, vector search, observability, security, governance).
• Select and standardise core platform components (e.g., model hosting, vector DB, feature store, prompt management, experiment tracking, model registry, CI/CD, evaluation harness, guardrails, monitoring).
• Establish environment topology (dev/test/stage/prod), multi-tenant patterns, and networking/security baselines.
• Support stand-up the platform (cloud resources, clusters, registries, monitoring, cost allocation tags).
• Design CI/CD pipelines (GitHub Actions/Azure DevOps) for reproducible builds for non-prod.
• Provide technical leadership and coaching; run design reviews and guilds.
• Curate standards and playbooks; champion secure-by-design and privacy-by-default.

Why choose Silverchain

Everyone at Silverchain, from our care teams to leadership, plays a vital role in delivering Best Care. It's a team effort. Best Care is care that is safe, personal, connected and effective.

We are proudly one of the few Australian home care providers accredited in both national health and aged care standards. This means the quality of care we provide is expected to meet the same standards as a hospital or residential aged care facility. As a not-for-profit organisation, we re-invest our funds into research and developing innovative models of care to set the industry benchmark for the provision of the best care in the home.

We'll also provide you with opportunities to help you develop and grow in your career, with training and education programs to help you achieve your goals.

How to apply

To submit your application, click 'Apply'.

At Silverchain, we recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, are respected and celebrated. We strongly encourage applications from Indigenous Australians, people of all ages, gender, abilities, culturally diverse and linguistic backgrounds.