Cloud and AI Solution Architect (CSA)
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Microsoft
Melbourne, VIC
Part Time
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Posted 12 months ago
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Join Us as a Cloud & AI Solution Architect – Azure Data, Analytics & AI (Melbourne)
Customer & Business Impact
We’re looking for a seasoned professional with a strong technology background in the banking, superannuation, and insurance industries to join our team as a Cloud and AI Solution Architect (CSA). In this customer-facing role, you’ll lead the technical relationship between Microsoft and our customers, helping them unlock the full potential of their Microsoft investments.
You’ll architect and deploy world-class cloud infrastructure solutions on Microsoft Azure, enabling customers to become AI-ready by applying scalable best practices from the Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF).
What You’ll Do:
- Drive cloud adoption and AI innovation across Australia’s most influential financial institutions.
- Lead architecture and operational health engagements to accelerate customer transformation.
- Apply your domain expertise in banking, superannuation, and insurance to deliver tailored, high-impact solutions.
Why Join Us:
- Work with cutting-edge Azure technologies in a role that blends strategy, architecture, and innovation.
- Collaborate with some of Australia’s largest and most important commercial organisations.
- Thrive in a fabulous team culture that values collaboration, continuous learning, and having fun while doing meaningful work.
- Be part of a supportive, inclusive, and high-performing environment where your ideas are heard and your growth is championed.
- Enjoy flexible working
- Deliver value-based solutions aligned with Microsoft methodologies to support customer operational readiness and business goals.
- Guide customers toward secure, resilient, AI-enabled, and optimised architectures to drive retention and expansion.
- Collaborate with account teams to build consumption plans and provide feedback to improve delivery offerings.
- Identify cross-solution opportunities and consult strategically to align technical solutions with customer outcomes.
- Translate customer challenges into industry-aligned solutions that demonstrate ROI.
- Build trusted relationships with technical and business decision-makers, including C-level stakeholders.
- Act as the voice of the customer, sharing insights to influence product development and improve customer experience.
- Lead resolution strategies for customer dissatisfaction and drive transformation acceleration.
Partner Collaboration
- Identify strategic partner opportunities and support technical pre-sales efforts.
- Lead initiatives to develop scalable partner offerings and influence adoption of new technologies.
- Maintain visibility in solution-specific communities and collaborate with internal stakeholders to share field insights.
- Identify gaps and drive improvements in products, processes, and methodologies.
- Provide thought leadership and contribute to scalable IP and frameworks.
- Mentor peers and lead upskilling initiatives aligned with solution area and corporate priorities.
- Represent Microsoft in internal and external technical forums, contributing to community engagement and brand elevation.