Make a difference everyday

Join HammondCare and help improve quality of life for older Australians in need. As a not-for-profit, Christian organisation, we provide expert aged care, home care, dementia care and palliative care. Mission-led, we build passionate teams who support older people through life's most difficult circumstances. With over 90 years of experience, we're known for our relationship-based approach. Whether it's in our homes, hospitals or the community, we bring skill, empathy and innovation to every moment of care. It's not just care. It's HammondCare.

About The Role

The General Manager, Data, AI & Analytics is accountable for establishing and leading HammondCare's enterprise‑wide data, analytics, artificial intelligence, and information management capability, ensuring data is treated as a strategic asset that supports safe, high‑quality care and long‑term organisational sustainability. This role sets the strategic vision, governance frameworks, operating model, and technology direction required to ensure HammondCare's data and information assets are trusted, secure, ethical, compliant, and value‑generating. Working in close partnership with clinical & operational, executive s, and technology leaders, the role translates strategy into practical capability uplift across data governance, analytics, AI enablement, and information stewardship. The General Manager enables hands on evidence based decision making, regulatory compliance, responsible use of AI, and measurable improvements in care outcomes and organisational performance, while building sustainable internal capability and reducing reliance on fragmented or ad‑hoc approaches to data and insight.

This is a permanent full-time role working at St Leonards with hybrid opportunities.

What we can offer you

We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including:

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
• Additional leave purchase options and 14 weeks paid parental leave
• Flexible working options
• Discounts on everyday products and services
• Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
• Free access to independent counselling support for employees and families
• Health & Wellbeing programmes
• Reward & Recognition programmes
• Referral bonuses
• Career and professional development opportunities

Key Outcomes

• Lead and govern data and information across a complex, highly regulated care environment with multiple systems, providers, and stakeholders
• Ensure trusted, high‑quality, secure, and accessible data, reporting, analytics, and insights across clinical, operational, and corporate domains
• Embed strong data governance, privacy, and ethical AI practices as standard ways of working across the organisation
• Balance innovation and advanced analytics with patient safety, regulatory compliance, and enterprise risk management
• Drive cultural change to embed data‑led decision‑making across diverse professional, clinical, and operational groups

Responsibilities

• Strategy & Enterprise Leadership
• Business Partnership & Enablement
• Data, Analytics & AI Platforms and Architecture
• Information & Records Management
• Data Governance, Risk & Compliance
• Performance Reporting & Insights
• People & Capability Leadership
• Innovation & Continuous Improvement

About you

• At least 10 year's extensive senior leadership experience across data, analytics, AI, and/or information management in complex, regulated environments
• Tertiary qualifications in Information Management, Data/Analytics, Computer Science, Health Informatics, or a related discipline
• Proven track record developing and delivering enterprise‑wide data and information strategies
• Deep expertise in data governance, privacy, security, records management, and regulatory compliance
• Demonstrated ability to lead large, specialist teams and deliver outcomes through influence and collaboration
• Highly developed strategic thinking, executive communication, and stakeholder management skills
• Postgraduate qualifications and/or relevant professional certifications desirable

Our Culture

HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive to create an equal employment environment for all.

To Apply

If you are ready to make a difference with HammondCare, Apply Now!

Pre- Employment Checks

All short-listed applicants for these positions will be asked to consent to a criminal record check, references and NDIS workers check.