Work Location: Perth Office - Fortescue's Perth office is located on the traditional lands of the Whadjuk people.

Roster: Monday to Friday including on call requirements

We are seeking an experienced Senior Software Engineer, Production Systems to join our team and play a key role in ensuring the reliability, performance and continuous improvement of Fortescue's autonomous systems. In this hands-on technical leadership role, you will lead complex investigations, resolve production issues and deliver long-term engineering improvements. Working closely with customers, site teams and engineering specialists, you will drive technical solutions, mentor colleagues and help strengthen the reliability and supportability of our production systems.

Key Responsibilities

Lead complex production incidents, defect investigations and root cause analysis to deliver effective resolutions
Own escalated technical issues from triage through to verified resolution, ensuring clear accountability and follow-through
Diagnose issues across software applications, services, infrastructure, data and system interfaces
Develop and implement sustainable solutions, including software fixes, configuration changes and improved operational practices
Collaborate with Engineering, Product, Integration, Verification and Operations teams to resolve technical challenges
Communicate technical findings, risks, progress and solutions clearly to customers and internal stakeholders
Identify recurring issues and translate operational insights into engineering improvements
Improve system reliability through enhanced monitoring, diagnostic tools, documentation and support processes
Provide technical guidance and mentoring to colleagues, promoting consistent engineering and investigation practices
Contribute to technical design discussions and continuous improvement initiatives to strengthen production systems.

Qualifications and Experience

Significant experience in software engineering, production engineering, technical support or a related technical discipline
Demonstrated ability to independently investigate and resolve complex software and production system issues
Strong debugging and troubleshooting skills across software, operating systems, networks and system integrations
Experience using source code, logs, telemetry, monitoring and diagnostic tools to identify root causes
Sound technical judgement and the ability to make informed decisions in high-pressure operational environments
Experience collaborating across multidisciplinary teams to resolve technical issues and deliver engineering improvements
Proven technical leadership capabilities, including mentoring, knowledge sharing and improving engineering practices
Strong written and verbal communication skills, with the ability to explain complex technical information to diverse audiences
Familiarity with autonomous systems, fleet management, mining operations or safety-critical software is highly desirable
Experience with technologies such as C#, TypeScript, C++, Linux, networking, containers or distributed systems is desirable.

Our Commitment

Fortescue is deeply committed to providing a safe culture that builds respect, fosters inclusiveness, and values diversity. We celebrate individual strengths and team members from all backgrounds are encouraged to bring their whole selves to work. Our global workforce drives and promotes an inclusive culture, both within our organisation and throughout the communities we interact with across the world. Diverse backgrounds include First Nations Peoples, people with differing abilities, LGBTIQ+ community, gender, neurodiverse, cultural diversity, all age groups, and those with an intersectional or multiple diverse characteristics. We encourage candidates from all backgrounds to apply.

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Senior Software Engineer - Production Systems