At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing – travel!

Join our Data Science & AI team and help shape the future of AI solutions across Flight Centre Travel Group's Supply business. As the AI Engineer, you will design, build and deploy production-grade AI systems, working across both classical machine learning and modern agentic AI workflows. This is a hands-on opportunity to contribute across the full AI engineering lifecycle, from development and testing through to deployment, monitoring and optimisation. If you enjoy collaborating with cross-functional teams to deliver scalable, reliable AI solutions that drive meaningful business outcomes, we encourage you to apply!

KEY RESPONSIBILITIES

Design, develop and deploy agentic AI workflows and LLM-powered applications in production environments
Apply classical machine learning techniques including classification, regression and clustering to solve business problems
Implement and maintain MLOps and LLMOps pipelines, including CI/CD, model registry, monitoring and automated evaluation
Build, test and optimise AI agent components, endpoints and orchestration layers
Develop and maintain AI pipelines using Azure Machine Learning, Databricks and Azure DevOps
Write clean, scalable and well-documented Python code for AI applications, APIs and data processing
Support observability across AI systems through logging, monitoring, latency tracking and evaluation frameworks
Containerise and deploy AI workloads using Docker and Kubernetes
Contribute to safeguard testing, guardrails and responsible AI implementation
Collaborate with Data Scientists, Architects, Data Engineers, Infrastructure Engineers and Security Engineers to integrate AI solutions into broader technology ecosystems
Participate in code reviews, technical design discussions and knowledge-sharing initiatives
Support data governance and responsible AI practices across all engineering activities
Stay current with emerging AI technologies, frameworks and engineering best practices

EXPERIENCE & QUALIFICATIONS

Experience in software engineering, AI/ML engineering or a related technical discipline
Strong Python programming skills and understanding of software engineering principles
Exposure to machine learning concepts, including supervised and unsupervised learning techniques
Experience or familiarity with AI application development and agentic AI workflows
Understanding of cloud platforms, preferably Microsoft Azure
Familiarity with containerisation technologies including Docker and Kubernetes
Understanding of CI/CD concepts and version control using Git
Tertiary qualification in Computer Science, Software Engineering, Data Science, Mathematics or a related field
Highly desirable: Azure AI Engineer Associate and/or Azure Data Scientist Associate certifications
Highly desirable: Experience with TypeScript, React, Terraform or Bicep
Highly desirable: Experience building data engineering pipelines using PySpark and Databricks
Demonstrated contributions to open-source AI projects or published technical work will be advantageous

What you'll Enjoy:

Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd
Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
Development: Individualised Learning & Development pathway options
Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
Mental Health: Support and Employee Assistance Program for staff and family
Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

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