Exciting opportunity for a Tech Business Analyst Lead to shape smarter, faster data ingestion through AI and strong design.

#LI-DNI

Work in a collaborative environment with highly talented and motivated colleagues who are passionate about winning together
Optimise data pipelines using AI to improve cost, quality, and speed
Be part of a team that puts customers at the heart of everything they do

Our people are customer‑obsessed. They prioritise the needs and satisfaction of customers above all else. This mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer‑centric company in Australia and New Zealand.

In the role of Tech Business Analyst Lead, you will be part of our Data Technology team, doubling down on moving with speed. Each day, you'll go above and beyond to support with:

Eliciting, analysing, and documenting business, functional, and system requirements using techniques like user stories and use cases
Analysing source applications and working with applications teams to capture meta data
Providing input to designs and support testing activities for data engineering solutions
Developing process maps, operating instructions, and system documentation
Acting as the intermediary between non-technical business stakeholders and technical teams
Working with delivery teams to ensure solutions are developed within agreed budgets and timeframes, while meeting desired requirements
Reviewing current technology delivery processes and recommending improvements or new solutions to increase efficiencies and productivity

We're looking for the best and brightest to deliver the best for our customers. You'll need:

Ability to understand user needs and translate them into requirements and well‑designed solutions
Ability to work with engineering teams to ensure solutions meet requirements and testing coverage is sufficient to verify solutions are built as intended
Strong verbal and written communication skills to bridge the gap between technical and non-technical teams
Strong critical thinking and analytical skills to resolve business issues
Proficiency in creating detailed technical specifications and process maps
Advanced knowledge of AI tooling and how it can support requirements elicitation, test case creation, and data pipeline builds
Deep experience with data projects and software development life cycles (SDLC)
Deep experience implementing new data platforms and onboarding data to hydrate the data lake
Strong understanding of data architecture, data modelling, and data platforms

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are.That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via n***@***.*** (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

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Technology Business Analyst Lead