Make a genuine impact on the future of risk and AI across the organisation.

Newly created role in a collaborative and values-driven team
Flexible fully remote or hybrid work arrangements

About the role:

This is an exciting opportunity for someone who thrives at the intersection of risk, technology and innovation and enjoys turning complex challenges into practical solutions.

As a newly created role, this position reflects People First Bank's investment in the future of risk management through AI, automation and advanced analytics. Reporting to the Head of Risk Analytics & Reporting, you will work across Group Risk and the broader organisation to design and deliver innovative, data-driven solutions that enhance decision-making, improve efficiency and strengthen risk capability across the Bank.

Specifically, you will:

Lead the delivery of strategic analytics, automation and AI initiatives that enhance risk capability and drive business value.
Partner with Risk and business stakeholders to identify opportunities for innovation, process improvement and operational efficiency.
Design and implement AI-enabled solutions including agents with MS Copilot, Databricks or other agent building platforms.
Design and implement process automations.
Develop dashboards, reporting solutions and data assets using technologies such as Power Platform's BI, Automate and Apps, Databricks and other modern analytics platforms using SQL and Python.
Act as a trusted advisor and champion of innovation, influencing stakeholders and promoting continuous improvement across the organisation.
Identify and manage risks associated with emerging technologies and AI solutions, ensuring appropriate governance and controls are embedded.
Contribute to enterprise risk management activities by providing analysis, challenge and insights across financial and non-financial risk areas.

What you'll bring

You are naturally curious, forward-thinking and passionate about leveraging technology to solve business problems. You enjoy working in evolving environments, building strong stakeholder relationships and leading meaningful change initiatives.

We also seek:

Recent qualification in data analytics, artificial intelligence, dashboard development, coding, or a related discipline.
Solid experience in risk analytics, advanced analytics, AI implementation or a similar role
Recent experience in banking, financial services or another highly regulated industry.
Strong technical capability across AI, data and automation platforms including Databricks, Power Platform and using SQL and Python.
Demonstrable experience developing and implementing data, analytics or AI solutions that deliver measurable business outcomes.
Strong business process analysis and improvement experience.
Excellent stakeholder engagement, influencing and communication skills.

Training, facilitation or instructional experience will be well regarded, as will qualifications or studies in business process improvement.

What's next?

People First Bank – our new brand – says exactly what we're all about: people. We're committed to supporting and growing our team and creating an outstanding work environment.

You'll have access to financial and lifestyle benefits to support your success and individuality:

Flexibility and hybrid working arrangements.
Extend your salary with discounts on banking, health insurance, and shopping across Australia.
Advance your career with training, study support, and project opportunities.
Competitive leave benefits that empower employees to take time for themselves and loved ones.
Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors' program.
Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
Be recognised for your contributions through our peer-driven recognition program.

A bit about People First Bank:

In March 2023, People's Choice and Heritage Bank merged to form Heritage and People's Choice Limited - Australia's leading mutual bank. We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank.

We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contact centre and branches across five states.

With a vision 'To deliver positive change through banking', People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We're big enough to make an impact; but agile enough to influence and do interesting work.

Apply online now:

If you like what you've read and we sound like a good fit, we'd love to hear from you - click on the apply button now.

We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.

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