This is a full-time (80hrs/fortnight incl. ADOs) ongoing opportunity within the Digital Innovation & EMR Team. The role is available to commence immediately.

The Digital Innovation & EMR Team Lead will be responsible to lead improvements to all clinically facing digital platforms at RCH. In particular, this spans the premier clinical application in use across the organisation, the electronic medical record (Epic Systems). Alongside this, the position is responsible for leading the contribution to the delivery of clinically facing digital applications and projects, including artificial intelligence solutions and health data/analytics initiatives. The position will work with clinical stakeholders to identify opportunities for improvement and then work to design and implement solutions. The work of the team is driven by strategic organisational priorities and the overarching RCH digital health strategy.

This senior position reports to the Chief Clinical Innovation Officer and will collaborate with them on strategic design, work priorities as well as resolution and escalation of issues.

Classification for this role is as per the Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2025 – 2027 (Award 10). Depending on experience, this will be graded from AO81 (Grade 8, Year 1) to AO85 (Grade 8, Year 5), $124,912.84 to $137,858.24 per annum, plus superannuation.

What you'll achieve:

Manage and oversee analysis of workflows, enhancement requests and other technical issues associated with the EMR and develop functional and technical solutions that reflect an in-depth understanding of the user's requirements and software configurability
Explore creative digital solutions that meet the needs various clinical divisions, departments and craft groups
Oversee configuration, building, testing and system maintenance tasks to ensure the EMR application is available, current and well maintained
Develop business cases and project plans, provide work estimates, benefits and project scoping for digital innovation and EMR initiatives
Oversee and manage the delivery of the approved RCH EMR enhancements to ensure that end users are effectively engaged in the continuous improvement of the EMR to continue to support and improve the delivery of care provided
Contribute to the RCH digital strategy and provide inputs into how DI & EMR can contribute to broader organisational digital strategy
Be responsible and accountable for key deliverables of the DI & EMR analyst team
Mentor and motivate other DI & EMR analysts and manage team member performance
Allocation and accountability of build resources
Work closely with CCIO to ensure understanding of executive and division priorities, optimisations and service requests that support workflows
Provide fit for purpose solutions to problems identified and communicate options with stakeholders and agree a way forward

Your skills and experience:

Tertiary qualification in a related field (e.g. health, health informatics, information technology or equivalent) and/or relevant industry experience in a digital health or ICT role
Experience in the configuration, build and support of enterprise electronic medical record systems and/or digital health platforms or information systems
Proven leadership experience in a team environment and ability to work well as a senior team member
Demonstrated ability to develop and deliver effective working relationships with colleagues across clinical areas and the wider business
Substantial experience working in or alongside healthcare services, with an understanding of clinical workflows and patient-centred care principles
Substantial experience and understanding of clinical workflows with demonstrated ability to engage and build strong relationships with internal and external stakeholders
Epic certification and or equivalent experience – minimum of 4 years

About the Department:

The DI & EMR team sits in the Digital Portfolio within the Digital and Allied Health Division. The Digital and Allied Health Division leads the hospital's digital transformation agenda, and is responsible for the implementation, optimisation and governance of digital health technologies, including the Electronic Medical Record, the RCH Patient Portal, artificial intelligence clinical solutions and virtual care platforms.

RCH has made significant investments in digital health capability, including the implementation and ongoing optimisation of the Epic Electronic Medical Record (EMR) shared across the Parkville precinct, expansion of virtual and digitally enabled models of care, maturation of enterprise data and analytics platforms, and the emerging adoption of artificial intelligence (AI) in clinical and operational settings.

What we offer:

Salary packaging option with our partner, SmartSalary – Increase your take home pay by up to $11,500 per annum (and other additional salary-enhancing options!)
Workplace culture of continuous improvement, growth, support and training
Clinical Education Hub on-site to support continued training and professional development
Hybrid work model, if applicable to role
Convenient location & close to public transport
Staff immunisation drives
Special events
Discounted Private Health Insurance
Support for working mothers including two on-site Early Learning Centres, flexible working arrangements, breast feeding and pumping facilities
Help when you need it most! Staff counselling, financial coaching, legal support, nutritional support and specialist helpline services, and more through our EAP partner, Converge
Unlimited access to select fitness facilities in your local area via Fitness Passport
Enjoy the convenience of an on-site retail precinct, featuring a range of shops, cafés, and food outlets (retail discounts & more)

Other requirements:

Current National Criminal Record Check, or willing to obtain
Valid Working with Children Check
Compliance with RCH's 'Staff Immunisation – Prevention of Vaccine Preventable Diseases' procedure

Application process:

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

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Digital Innovation & EMR Team Lead