• You are curious, commercially minded and comfortable operating in complexity, with a strong analytical mindset and a genuine interest in emerging technologies such as AI and advanced analytics.

• We are a collaborative Operational Risk team that values thoughtful challenge, practical problem‑solving and close partnership with the business to enable safe, sustainable innovation.

• Together we can ensure AI and model‑enabled solutions are delivered responsibly, strengthening customer trust while supporting the Group’s ambition to innovate at pace.

Do work that matters

Risk Management plays a critical role in ensuring the Group can safely innovate while operating within a strong risk culture and regulatory expectations. As artificial intelligence becomes increasingly embedded in how we design products, manage customers and run the bank, this role will help ensure AI is deployed responsibly, safely and at scale.

Sitting within Operational Risk, this role partners closely with Line 1 teams, data and analytics specialists and Group risk functions to provide pragmatic risk oversight and assurance for AI and model‑enabled initiatives. You’ll help balance innovation with risk discipline, ensuring AI delivers meaningful customer and business outcomes without exposing the Group to unnecessary operational, regulatory or reputational risk.

See yourself in our team

The Operational Risk team is a Line 2 function responsible for providing independent oversight, challenge and advice to the business. We work closely with Line 1 Risk and business teams to embed strong operational risk practices across the end‑to‑end lifecycle of products, processes and technology change.

In this role, you will sit within Operational Risk but operate at the intersection of risk, data, technology and AI. You’ll act as a trusted risk partner for AI‑ and model‑related initiatives, supporting the development and application of operational risk frameworks, governance and assurance activities in a rapidly evolving risk landscape.

Key responsibilities

• Deliver risk advisory, review and assurance activities for initiatives involving AI, advanced analytics and automation, leveraging data‑driven insights where appropriate.

• Partner with Line 1 Risk, Product Owners, Data & Analytics and Technology teams to deliver pragmatic, commercially balanced risk advice across the AI and model lifecycle.

• Contribute to the development and uplift of operational risk frameworks, policies, reporting and governance related to AI, data and emerging technologies.

• Keep pace with AI technology advancements to drive awareness and adoption, including leading the development of AI productivity agents.

• Accountable for Line 2 Operational Risk monitoring oversight over AI use cases.

Qualifications & certifications

• Tertiary qualification in AI/data science, computer science, mathematics/statistics or other numerate discipline, engineering, actuarial studies or equivalent professional experience. Qualifications in risk/finance beneficial but not a prerequisite.

• Professional risk, governance or data/AI certifications (desirable): e.g., FRM, PRM, CISSP, Certified Data Scientist / MLOps courses, or equivalent.

We are interested in hearing from people who have

• Proven quantitative / modelling capability

• 5+ years’ experience in financial services risk, operational risk or model risk management with demonstrable ownership of model governance or model lifecycle activities beneficial but not a prerequisite.

• Practical understanding of AI/ML concepts, model testing and validation, and modern generative AI (LLMs) risks and controls.

• Proven experience in building, reviewing or challenging complex models or AI use cases especially Generative AI or Agentic (desirable).

• Excellent stakeholder management: experience providing balanced, pragmatic risk advice and proven ability to influence technical and non-technical audiences at senior levels.

• Excellent written and verbal communication skills, with experience preparing clear management reports and governance papers.

If this role sounds like you – Apply now!

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