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Senior Product Manager- Analytics & AI

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TEG
Sydney, NSW
hybrid
Full Time

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Posted 3 months ago
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Description

About Ticketek Entertainment Group

Ticketek Entertainment Group is a global fan experience Company that tickets, promotes and delivers incredible live experiences that are impossible to forget.  In a distracted world where nothing beats real human moments, We make life better live!

Our Group includes; our Fan Experience Platform (Ticketek) that sells tickets and provides value added services, Event promoting with businesses across Touring (TEG Touring), Sport (TEG Sport), and Family Experiences (TEG Experiences) and our digital business (Ovation) which focuses on delivering seamless data-driven outcomes for our fans and partners

About the Role: 

As a Product Leader (Data & AI), you will bridge the gap between abstract data strategy and commercial impact by owning the roadmap for scalable analytics products across TEG. Your mission is to drive fan engagement and revenue uplift through reusable, high-value solutions. Over the first six months, you will spearhead the delivery of internal and client-facing platforms—partnering with stakeholders to define feature sets, socialize roadmaps with leadership, and embed a product-led mindset that turns data into tangible business value.

Requirements

What does a day in the life look like?

  • Embed a product-led mindset for data and analytics across both internal TEG team and external promoters and venues, ensuring solutions are reusable, scalable, privacy-by-design, and deliver clear customer and commercial value.
  • Own the analytics and AI product roadmap, leveraging a strong strategic perspective on the global data and AI landscape to lead end-to-end design, prioritisation, and delivery, translating data strategy into tangible business impact.
  • Partner with internal teams and external clients to define tiered product roadmaps, clearly distinguishing core platform capabilities from client-specific enhancements to optimise investment and delivery efficiency.
  • Implement strong governance and delivery frameworks, ensuring quality, consistency, and compliance across all data products, while clearly articulating priorities, dependencies, and risks, and defining effective mitigation plans to support predictable and successful delivery.
  • Champion product development best practices, embedding Agile ways of working, prioritisation frameworks, and delivery tooling into day-to-day operations.
  • Actively engage with senior leadership to socialise roadmaps, report progress updates, and demonstrate value.

About You 

We are looking for a curious, analytical product leader with 7+ years experience driven product success in fields of Data Science, Advanced Analytics or AI.

Skills and Experience

  • Product Mastery: A proven track record of delivering high-impact analytics and AI products that generate clear commercial ROI (e.g., measurable visitor economy uplift or lower CPAs).
  • Collaborative Thought Leadership: The ability to provide strategic direction to internal teams and external clients, translating complex data capabilities into actionable business features.
  • Framework Expertise: Strong command of product management frameworks (Agile, MoSCoW, RACI) and a disciplined approach to governance and delivery.
  • Platform Fluency: Strong understanding of the data and AI platform ecosystem, including data platforms, adtech, martech, and CRM systems.
  • Technical Literacy: Solid understanding of data science, artificial intelligence, and machine learning engineering concepts.
  • Cross-Functional Success: Demonstrated experience working effectively in environments that fuse product, technology, data, and design practices.
  • Executive Communication: Exceptional written and verbal communication skills, with the ability to translate complex technical concepts into clear, engaging narratives for executive stakeholders through interactive discussions and presentations.
Benefits

Here’s a taste of what TEG offers: 

  • Complimentary event tickets
  • Birthday and volunteering leave
  • Wellbeing discounts & flu vaccinations
  • Paid parental leave & free employee support (EAP)
  • Global rewards and recognition
  • Learning, development & career pathways
  • A diverse, inclusive, and passionate team

Equal Opportunities

TEG is an equal opportunity employer committed to embrace diversity, respect, and care for our people and communities. 

If there are any adjustments that need to be made to ensure you have a fair and equitable experience in our recruitment process, please advise us when scheduling your interview. 

*Only direct applications will be considered. No recruiters please*