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Practice Head, Enterprise Architecture - Retail Technology

IAG
Sydney, NSW | Melbourne, VIC
hybrid
Full Time / Permanent

At IAG, we're ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

As Practice Head, Enterprise Architecture, you'll shape the future of IAG's enterprise architecture in a hands‑on, contemporary way. This role is designed for a leader who balances strategic thinking with practical application—working closely with solution architects, engineers and senior leaders to address real, complex challenges.

Leading a team of Principal Architects within one of IAG's five architecture pillars (Retail Technology, Intermediated Technology, Enterprise Technology, Integration & Channel Enablement, and Emerging Tech & Governance), you'll set clear architectural direction while ensuring it is usable, actionable and aligned to business outcomes.

With significant AI-led opportunity, this role is central to evolving IAG's enterprise ecosystem, integration capabilities and architectural maturity, while partnering confidently with EGM‑level stakeholders.

This is a permanent full-time role based in Gadigal Country (Darling Park 2, Sydney) or Naarm (Melbourne).

What You'll Do

  • Own and evolve the architecture vision, roadmap and priorities for your assigned pillar.
  • Lead and develop a team of Principal Enterprise Architects
  • Translate business strategy into clear, practical architectural direction.
  • Partner closely with solution architects and engineering teams to solve complex problems.
  • Shape enterprise integration and channel enablement capabilities across ecosystems.
  • Influence technology investment decisions through executive‑level engagement.
  • Drive architectural quality, coherence and governance across the enterprise.

What You'll Bring

  • Senior enterprise architecture leadership experience in complex, regulated environments
  • Strong background in integration architecture and enterprise ecosystem design
  • Demonstrated ability to work deeply with engineering and solution architecture teams
  • Strategic architecture experience in banking, telco or similarly fast‑paced industries
  • Proven executive‑level stakeholder engagement and communication skills
  • Pragmatic mindset balancing innovation (including AI) with risk, scale and sustainability
  • Strong people leadership capability, with experience leading senior architects

What We Offer

  • Boosted superannuation with 13% as standard.
  • 20 days annual leave + 5 days MyLeave (extra leave for what's important to you).
  • Work from home and many more flexibility options with myFlex.
  • Up to 50% off personal insurance, including home and motor insurance.
  • Partner discounts on private health insurance, tech & appliances, and many more.
  • Industry-leading 20 weeks paid parental leave.
  • Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.

*employment type eligibility criteria apply

Applications close: Wednesday 27 May 2026 11:59PM AEST

Please note – full time, part time, and job-sharing arrangements will be considered.

Adjustments and Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to r***@***.** for a confidential conversation.

More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That's not just words.It's our people promise.We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

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