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Senior Advisory AI Foundry Architect

ServiceNow
Melbourne, VIC
hybrid
Full Time / Permanent

The Senior Advisory AI Foundry Architect role at ServiceNow is focused on designing and implementing enterprise AI solutions using the ServiceNow AI Platform. This position requires deep expertise in AI/ML technologies, enterprise architecture, and the ServiceNow platform to help customers leverage AI capabilities across their workflows and business processes.

As a Senior Advisory AI Foundry Architect, you will work with customers to understand their business challenges and design innovative AI-powered solutions that drive transformation. You'll serve as a trusted advisor, helping organizations adopt AI technologies and maximize the value of their ServiceNow investments.

Key Responsibilities:

  • Design and architect enterprise AI solutions on the ServiceNow AI Platform
  • Lead customer engagements to understand business requirements and translate them into technical solutions
  • Provide thought leadership on AI/ML best practices and ServiceNow platform capabilities
  • Collaborate with cross-functional teams including sales, product, and engineering
  • Develop architectural frameworks and reference architectures for AI implementations
  • Guide customers through AI adoption journeys and digital transformation initiatives
  • Stay current with emerging AI technologies and ServiceNow platform innovations
  • Mentor junior architects and contribute to the broader technical community

Required Qualifications:

  • 8+ years of experience in enterprise architecture and solution design
  • Strong background in AI/ML technologies and their enterprise applications
  • Deep understanding of the ServiceNow platform and its capabilities
  • Experience designing and implementing large-scale enterprise solutions
  • Excellent communication and presentation skills
  • Ability to engage with C-level executives and technical stakeholders
  • Strong problem-solving and analytical skills
  • Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)

Preferred Qualifications:

  • ServiceNow certifications (CIS, CTA, or similar)
  • Experience with AI platforms and frameworks
  • Knowledge of cloud architectures (AWS, Azure, GCP)
  • Experience in consulting or customer-facing roles
  • Understanding of governance, risk, and compliance in AI implementations

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