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AI Business Transformation Manager

Fujitsu
Sydney, NSW
hybrid
Full Time / Permanent

About the role

The AI Business Transformation Manager in the Office of AI partners with business leaders to identify and shape high‑value opportunities where AI can drive real outcomes. You'll translate business challenges into clear, testable requirements and practical solution designs, ensuring success measures, value, and adoption are defined from day one.

Working across the full AI lifecycle from problem definition through to scaled deployment you'll bridge the gap between innovation and execution. This role ensures AI initiatives meet governance standards, are ready for delivery, and are successfully adopted across the business.

With a strong focus on engagement, communication, and enablement, you'll play a critical role in turning AI investment into measurable business value.

This role offers a hybrid working environment. Location: Sydney (preferred); flexible across other cities in Australia & New Zealand. Role will require travel interstate on occasion.

Key Responsibilities

Strategic Leadership & AI Enablement

  • Shape and contribute to the enterprise AI roadmap, driving AI‑powered transformation across business functions
  • Establish and lead the AI enablement function, including governance, standards, and lifecycle best practices
  • Partner with business leaders to identify and prioritise AI opportunities with clear, measurable outcomes
  • Influence AI strategy and architecture, balancing innovation with security, compliance, and scalability
  • Champion AI adoption and literacy across the organisation

Solution Design & Delivery

  • Translate business needs into clear requirements and high‑level solution designs
  • Coordinate end‑to‑end delivery of AI solutions, ensuring alignment with enterprise standards
  • Drive adoption of strategic AI platforms, assistants, and domain‑specific AI agents
  • Enable product ownership models and self‑service AI capabilities
  • Ensure AI solutions are integrated with enterprise platforms and knowledge bases

Business Engagement & Opportunity Discovery

  • Build strong relationships to understand business priorities and challenges
  • Facilitate structured ideation and discovery workshops
  • Help stakeholders clearly define problems, success measures, and value
  • Align expectations between business outcomes and delivered solutions

Adoption, Change & Value Realisation

  • Drive adoption of AI solutions into day‑to‑day workflows
  • Identify and address barriers to adoption
  • Support change management, communication, and engagement activities
  • Track adoption, usage, and business benefits
  • Continuously improve AI solutions based on feedback and outcomes

Collaboration with AI Delivery Teams

  • Partner closely with program managers, architects, and delivery teams
  • Provide business context to inform prioritisation and solution design
  • Maintain strong feedback loops between business users and delivery teams

About you:

Essential:

  • 10+ years' experience in enterprise architecture, business transformation, or AI strategy and delivery
  • Strong understanding of AI technologies (ML, NLP, computer vision, generative AI) and business use cases
  • Broad enterprise technology knowledge (cloud, data, security, applications, modern workplace)
  • Experience with enterprise architecture frameworks (e.g. TOGAF) and IT service management
  • Deep awareness of security, compliance, privacy, and responsible AI considerations

Qualifications

  • Bachelor's degree in Business, Information Systems, Technology, Engineering, or a related discipline (or equivalent experience).
  • Business analysis / product / change qualifications (e.g., Agile BA, Product Owner, Lean/Process improvement) (desirable).

Why Fujitsu?

  • We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
  • We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
  • We offer tailored career paths across our global organization to support your professional and personal growth.
  • Our customers trust us. We have an excellent reputation across the region and globally.
  • Best in-class reward and recognition programs flexible work, volunteering leave, and more.
  • We live our values of aspiration, trust, and empathy, all day, every day.

Commitment to Diversity, Equity and Inclusion

As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity, and inclusion strategy, we highly welcome applications from women and gender-diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; veterans, Australian Defence Force (ADF) and emergency responders.

Transgender and gender-diverse applicants can request a copy of our Frequently Asked Questions to assist with the recruitment journey. If you don't tick every box in this job description, please don't rule yourself out. Research suggests that underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply.

For more information, please email c***@***********.com.

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