Lead enterprise AI Transformation which impacts millions of Australians

Scale proven capability into measurable business impact

Drive transformation across a complex, regulated environment

We have an exciting opportunity to lead the strategic enterprise AI agenda at a point where the foundations are established and the focus is now on delivering measurable outcomes. Insignia Financial has invested in AI technology and solutions for over six years, with strong governance in place and outstanding engineering and delivery capability across the organisation. With M365 Copilot rolled out to 3,500 employees, strategic partnerships across major technology providers, and a strong pipeline of opportunities, the next phase is clear: turn capability into enterprise impact. This role offers the opportunity to lead that shift, driving organisational efficiency, cost optimisation, risk reduction and speed to market through scalable AI solutions, automation and transformation.

The opportunity to join our team

As General Manager AI Transformation, reporting to Damien O'Donnell (CTO), you will lead the enterprise AI, automation and transformation agenda across the business. You will operate across business units with varying levels of AI and automation maturity, leading a hub and spoke model that enables consistent, scalable delivery across the organisation. You will oversee multidisciplinary teams spanning delivery, engineering, AI stewards and governance, bringing alignment, clarity and pace to execution. This role is focused on translating a broad set of ideas into a clear, prioritised roadmap, and ensuring delivery at scale in a regulated, audit-ready environment with a balanced approach to risk.

In this role you will be accountable for enterprise outcomes:

• Set and deliver the enterprise AI and automation strategy
• Prioritise and scale use cases across the business
• Drive measurable outcomes across cost, efficiency, risk and speed to market
• Embed automation platforms and lead end-to-end process redesign
• Establish strong governance, responsible AI practices and audit readiness
• Lead adoption and transformation of ways of working
• Align senior stakeholders and drive execution across the enterprise

What You Bring to This Role

This is a GM level role suited to a senior transformation leader with strong technical credibility. You will bring:

• Proven experience delivering AI, automation or enterprise transformation at scale
• Strong understanding of technology, with the ability to lead with authority and bring both technical and non-technical teams along the journey together
• The proven ability to translate enterprise AI capability into meaningful customer and adviser outcomes
• Experience in regulated environments with a focus on governance and risk
• A track record of driving cost optimisation and organisational efficiency
• The ability to align complex stakeholders and deliver across multiple business units
• A pragmatic, outcomes-focused leadership style that turns strategy into execution

Find the better way

What gets us excited about working here? Helping people feel good about their money as one of Australia's leading financial wellbeing organisations. From those starting out to those retiring. As your team, we'll show up for you and together we will create financial wellbeing for every Australian. Because we know people who are confident about their financial future live better lives. If this sounds like your kind of career, you sound like our kind of person.

With us, you'll do work that builds your technical know-how and challenges our entire industry to move forward. Along the way, you'll be free to explore new ideas and technology, solve problems in a team, and independently to get great things done. Around here, we like to call it "putting our fingerprints on the future".

People-inspired tech

Deep expertise combined with creativity can take on the trickiest of problems. Join our team of brilliant minds and mentors as we explore our way to innovation and apply technology in more human ways than ever.

To Apply

Read more here about why you should join our team. Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment. Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.