Who We Are

Part of the Department of Customer Services, Open Data and Small and Family Business (CDSB), Data and Digital Government (D&DG) focuses on growing a thriving digital economy in Queensland and enabling responsive, simple, and effective services for all Queenslanders.

D&DG provides strategic and policy leadership for the Queensland Government on digital, customer experience, and service delivery matters. They also support agencies with design management, capability development, corporate shared services, and customer service channels.

Data and Artificial Intelligence (DAI) is a centralised and secure whole-ofgovernment area within D&DG. DAI helps government agencies solve complex challenges through analytics and provides policy and business advice on managing, using, and publishing data.

Why Your Role Matters

As Principal Communications and Engagement Officer, you will lead the planning, delivery, and improvement of strategic engagement and communication initiatives supporting the objectives of the DAI team within CDSB.

You will build and maintain strong relationships with Queensland Government agencies, DAI partners, and stakeholder communities to drive collaboration, information sharing, and uptake of DAI products and services.

Working closely with the Insights team and other DAI units, you will coordinate stakeholder engagements, support key products, and provide high-quality tier one support.

You will play a central role in promoting and enhancing DAI's core products and services, including the Queensland Government Digital Projects Dashboard, ICT Profiling Standard, and Digital Console, ensuring a customer-focused approach.

Additionally, you will coordinate the collection of datasets from multiple agencies, informing whole-of-government visibility of digital assets, risks, and investments, while ensuring alignment with the ICT Profiling Standard and relevant data governance frameworks.

Your work will contribute to the Queensland Government's commitment to transparency, data-driven decision-making, and improved public outcomes.

Who You Are

You bring strategic and hands-on engagement capability, advanced communication and product support skills, and the ability to build trusted relationships with diverse stakeholders.

You have experience developing and implementing communication strategies, products, and engagement initiatives, and are comfortable navigating complex information environments.

You are adaptable, client-focused, and able to manage competing priorities while delivering high-quality outcomes within tight timeframes.

You are confident using digital tools that support communication, collaboration, and stakeholder management.

You demonstrate leadership aligned with the Leadership Competencies for Queensland, including driving accountability, stimulating ideas and innovation, and fostering enduring relationships.

You uphold the department's values of Customers First, Ideas into Action, Unleash Potential, Be Courageous, and Empower People through professionalism, integrity, and commitment to improvement.

Our Benefits and Culture

If you want to work with a values-led team and supportive leadership group committed to lifting the digital expertise of the Queensland public sector and supporting government's long-term capability needs, this is your chance!

You will enjoy a variety of benefits, including:

• Competitive salary + generous superannuation and leave loading
• Flexible working arrangements
• Diverse work culture
• Career training and development

Detailed information about the role's responsibilities and requirements can be found in the Role Description attached to this advert.

Applications will remain current for 12 months.

Job Ad Reference: QLD/681796/26

Closing Date: Wednesday, 25 March 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.