About Microsoft

Microsoft ANZ is on a mission to empower every organisation across Australia and New Zealand to achieve more—driving innovation, economic growth, and societal impact in an AI-first era. A cornerstone of this mission is enabling organisations to unlock the full potential of their people and processes through secure, compliant, and governed AI. Microsoft has long been the trusted partner for workplace transformation with Microsoft 365 and Teams. As we move into the next phase of AI, Microsoft is uniquely positioned to lead the market with Microsoft 365 Copilot, Copilot Studio, and an ecosystem of AI Agents that are reshaping how work gets done.

Looking ahead to FY27, Microsoft is helping customers move beyond productivity gains to true organisational transformation—where Agentic AI systems augment employees, automate business processes, and redefine workforce models. This transformation is underpinned by Microsoft's leadership in security, compliance, sovereignty, and governance, ensuring customers can adopt AI safely at scale. With innovations across Agent orchestration, Copilot extensibility, and AI governance frameworks (A365 Governance), Microsoft is enabling customers—across ANZ—to become AI-powered organisations that are resilient, compliant, and globally competitive.

About the role

To accelerate this transformation, we are seeking a Senior AI Workforce Specialist to lead strategic engagements across Enterprise Commercial and Public Sector. This role sits at the intersection of AI Workforce and AI Business Process—helping customers reimagine how work is done by combining Copilot, AI Agents, and intelligent process automation into cohesive, scalable solutions. The Specialist will lead with insight, creativity, and commercial acumen—partnering with customers to design and deliver Agentic solutions that transform employee productivity, decision-making, and end-to-end internal business processes. You will play a critical role in helping customers move from experimentation to enterprise-scale adoption, ensuring solutions are built on a foundation of governance, security, and data sovereignty, aligned to industry and regulatory requirements. You don't need to be an AI expert from day one— Microsoft provides the platform, training, and specialist support. Your strength will be in building trusted relationships, asking the right questions, and helping customers translate ideas into outcomes.

Responsibilities

• Drive strategic, high-value AI transformation deals by engaging C-level and senior decision-makers, shaping opportunities that integrate Copilot, AI Agents, and business process automation as well as Windows 365.
• Drive solution sales best practices, crafting strategies that differentiate and challenge customers with creative solutions.
• Lead the convergence of AI Workforce and AI Business Process motions, positioning Microsoft as the partner to redesign both how people work and how processes run in an Agentic enterprise.
• Articulate the value of Agentic AI architectures, including the role of Copilot, Copilot Studio, and enterprise Agents, demonstrating how they augment employees and automate workflows at scale.
• Shape customer strategies around AI governance and sovereignty, ensuring solutions align with A365 Governance models, compliance frameworks, and local regulatory requirements
• Accelerate adoption through differentiated storytelling, showcasing how Microsoft's end-to-end platform—enables secure, orchestrated AI solutions.
• Orchestrate complex deal cycles by aligning internal stakeholders, partners, and global resources to deliver impactful outcomes.
• Leverage partner and ecosystem capabilities to scale delivery building on Agent frameworks and Copilot extensibility.
• Drive disciplined execution across territory planning, pipeline management, and forecasting, with a focus on delivering consistent commercial outcomes.
• Stay ahead of market trends, continuously building expertise in emerging areas such as Agent orchestration, multi-agent systems, and enterprise AI operating models.
• Model Microsoft's culture and leadership principles, fostering an inclusive, high-performing team environment and contributing to the broader AI community across ANZ.

Qualifications

Minimum Experience

• 5+ years proven track record of excellence in solution sales within SaaS, cloud, or AI-driven platforms.
• Demonstrated experience leading complex, multi-stakeholder enterprise deals with measurable commercial outcomes.
• Ability to translate emerging technologies (AI, automation, agents) into clear business value and transformation narratives.
• Australian or New Zealand Citizen or Permanent Resident.

Preferred Experience

• Familiarity with AI-led transformation, including Copilot, automation platforms, or enterprise AI solutions.
• Experience working across both workplace productivity and business process transformation domains.

This is a unique opportunity to shape how some of Australia's most critical organisations adopt AI responsibly and at scale. As customers move from pilot to production, the need for leaders who can connect workforce transformation with process transformation— while embedding governance and trust — is critical.

You will be at the forefront of defining what an AI-powered organisation looks like in FY27 and beyond — helping customers transition to a model where humans and AI Agents work seamlessly together to drive outcomes.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.