Help us deliver a better tomorrow

Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.

About the opportunity

This is a chance to turn data into decisions that matter, to take insights from dashboards to decisions. As Insight Visualisation Lead, you'll help leaders see what is happening in the business, why it matters, and what to do next. You'll build dashboards, reports and insight packs that support better commercial and operational decisions across Freight Services.

You'll join the high performing, market leading, Strategic Insights & Analytics team and work closely with product, pricing, sales, marketing and strategy teams. If you enjoy solving business problems, working with stakeholders and making complex information easy to understand, this role will give you plenty of scope to add value.

What you'll deliver with us

You'll deliver clear, accurate and useful reporting that helps the business make better decisions. Success in this role means your insights lead to action, improve performance, and help stakeholders focus on what matters most. The role reports to the Group Manager, Performance & Insight.

You'll also

• Build dashboards, reports and visualisations that turn data into practical business insights.
• Work with stakeholders to understand their questions and turn them into reporting solutions that meet their needs.
• Analyse performance, identify trends and root causes, and provide recommendations that support action and improvement.
• Use cutting edge AI solutions in order to deliver at scale.

About you

You're commercially minded, curious and good at making the complex simple. You know how to turn data into a story that people can quickly understand and use. You ask good questions, focus on outcomes, and enjoy working with others to solve problems.

You're confident working across different teams and priorities. You bring structure, sound judgement and a practical approach. You care about quality, can manage deadlines, and keep looking for better ways to improve reporting and insights.

You'll also need

• Strong experience in data analysis, reporting and business intelligence including data visualisation tools.
• Strong communication skills, with the ability to present insights clearly to non-technical audiences and senior stakeholders.
• A strong curiosity and ability to use cutting edge AI to help delve into insights & the practical application of insights to make recommendations.

How we'll deliver for you

• A role where your work has a clear impact on business decisions, priorities and performance.
• Variety and exposure across product, pricing, sales, marketing and strategy teams.
• The chance to improve how reporting and insights are delivered, and help lift decision making across the business.
• Talk to us about what flexibility means to you and our hybrid work environment.
• Save big savings with the PostPerks platform and app, helping you save every day across retailers online and on the high street.
• A great workplace culture in a company with a defined strategy and plan for the future.

We're delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.

If you have any questions about accessibility, please contact our Diversity & Inclusion team on i***@*******.