Role purpose

The Manager, AI Enablement and Execution will help bring AI to life across Change & Delivery, the CoE and the broader businesses we support. This role will identify practical AI use cases, support tool and skill uplift, and deliver the coaching, training and hands-on support needed to build AI proficiency across teams. The role is responsible for turning AI ambition into practical execution, helping teams use AI responsibly to reimagine how change is delivered, uplift quality, unlock new possibilities and create better experiences for colleagues and customers.

Key responsibilities

Support AI adoption

• Support delivery of the AI enablement roadmap for Change & Delivery and the CoE.
• Work with teams to identify practical AI opportunities across planning, reporting, communications, stakeholder engagement, content development, insights and process improvement.
• Help convert ideas into simple use cases, guidance, training and adoption activities.
• Support rollout of AI-enabled tools, practices and ways of working.

Build capability and confidence

• Assess capability needs and adoption barriers across teams.
• Deliver coaching, training, demonstrations and practical support.
• Develop user-friendly guides, FAQs, templates, playbooks and examples.
• Support communities of practice, learning sessions and feedback forums.
• Help teams use AI safely, confidently and in line with organisational expectations.

Execute and improve

• Coordinate workshops, training sessions, pilots and implementation activities.
• Track adoption, feedback, issues and benefits.
• Identify barriers and work with the Chapter Lead and stakeholders to resolve them.
• Contribute to continuous improvement of the AI enablement approach.

Engage stakeholders

• Build strong relationships within Change & Delivery, CoE and business stakeholders.
• Act as a practical support partner for teams adopting AI.
• Communicate AI concepts in a simple, accessible and relevant way.
• Collaborate with technology, data, risk and governance partners as needed.

Key outcomes

• Practical AI use cases are identified, tested and supported.
• Teams have clear tools, guidance, training and coaching.
• AI confidence and proficiency increases across Change & Delivery and the CoE.
• AI is embedded into everyday ways of working responsibly and sustainably.
• Feedback and adoption insights are captured and used to improve the approach.

Skills and experience

• Experience in change, delivery, transformation, learning, capability uplift, business improvement or enablement.
• Practical understanding of AI tools, generative AI and business use cases.
• Experience supporting training, coaching, adoption or capability-building initiatives.
• Strong communication, facilitation and stakeholder management skills.
• Ability to simplify complex concepts into practical guidance.
• Strong planning, coordination and execution skills.
• Comfort working with ambiguity, testing new approaches and learning quickly.
• Understanding of responsible AI, risk and governance is desirable.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekicker to submit a valid application. We're keen to support you with the next step in your career.

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