Write your story with a career at Zip

A role in Zip's Data & AI Squad will see you partner with key stakeholders to supply fast, reliable and future proof data, powering data driven decision making on our biggest and most interesting business challenges. You'll develop advanced data science and AI solutions, leveraging machine learning and the latest AI technologies to solve complex business problems. Working closely with cross functional teams, you'll help create AI powered experiences that improve operational efficiency and enhance the experience of millions of customers who choose Zip every day.

As a Senior AI Engineer, you'll play a key role in shaping the future of our AI platform. This is a hands on senior individual contributor opportunity where you'll design, build and scale production grade AI capabilities while influencing technical direction and engineering excellence across the team.

What you'll Own

• Design and deliver AI enabled products and platform capabilities from technical discovery through to production.
• Build scalable AI applications using Python alongside modern frontend technologies where required.
• Develop reliable, secure and observable AI systems that are designed for production from day one.
• Partner closely with Product, Engineering, Data, Risk and Security teams to identify opportunities where AI can create meaningful customer and business value.
• Drive technical excellence through architecture decisions, code reviews, mentoring and engineering best practice.
• Balance experimentation with long term platform quality, operational excellence and responsible AI delivery.
• Help shape the future direction of Zip's AI platform and engineering standards.

What you'll bring to the team

Zipsters work on a broad range of initiatives, and our skills and experiences all look a little different. What really matters to us is that you're a great fit with our four Values, and have a desire to learn and grow. So whether you meet some or all of the desirable attributes below, we'd still love to hear from you.

• Experience building production grade AI software and platforms.
• Strong experience developing AI solutions using Python together with modern cloud technologies such as AWS and Kubernetes.
• Experience delivering scalable AI products using technologies including React or NextJS where appropriate.
• Strong understanding of software engineering fundamentals, system design and operational excellence.
• Ability to partner with technical and non technical stakeholders to solve complex business problems.
• Experience mentoring engineers and influencing technical direction through collaboration and engineering leadership.
• Excellent communication skills with a pragmatic approach to balancing customer outcomes, delivery speed and technical quality.
• A mindset that embraces AI and new tools to adapt, learn and grow.
• An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
• Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game

What you'll get in return

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster. Zip is a place where you'll get out exactly what you put in.

When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen. Zipsters tell us these are just some of the best things about working here. You'll also receive:

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
• Family support policies including miscarriage bereavement leave and domestic violence leave
• Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance and great rates on fitness sessions through ClassPass
• 2 days paid volunteering leave per year
• Access to the Flare Benefits Hub and Novated Leasing for savings across lifestyle, essentials and wellbeing
• Fee-free Zip products, and discounts with Zip merchant partners
• Team social events, epic offices, free breakfast daily, and weekly free lunches

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique. Equally, we're committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together. Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants. We're proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.