Why Smart?

Look forward to working with Australia’s leading and most trusted provider of Employee Management Services, making the benefits of salary packaging, novated leasing, and fleet management readily available to employers and their employees.

Working at Smart offers more than a job. It is a dynamic workplace that matches the enthusiasm for the work you do and ambition for an exciting fast-paced career. We have all been hired for a purpose and a reason.

Every day you will be part of a team that helps support fellow Australians - many working in essential services, corporates, government, and not-for-profits - to take home more money in their pay packets. 

Do you have what it takes to become a Senior AI Engineer?

We’re looking for a highly skilled Senior AI Engineer to join our AI Squad. You’ll help design, build, and operate production-grade AI systems that drive real business impact. The role requires strong engineering foundations, deep experience with Azure, and the ability to work across data, application, and AI layers.

Key responsibilities:

• Build and operate AI services and APIs for inference and retrieval (LLMs, RAG, ML models, agents) based on established designs and architectural guidance.
• Develop secure, reliable data pipelines for training, retrieval, and evaluation, with clear governance, privacy, and audit expectations.
• Contribute to the AI platform and MLOps toolchain: CI/CD for models, feature stores, model registry, experiment tracking, monitoring, and automated rollback.
• Translate functional requirements into technical tasks; estimate effort and deliver to agreed success criteria.
• Write clean, well-tested code in .NET and Python, following shared patterns and participating in reviews.
• Run AI workloads in production with clear SLIs/SLOs for availability, latency, and cost; escalate and manage incidents effectively.
• Apply security-by-design principles across all AI solutions, including prompt protections, data minimisation, content filtering, and robust access controls.
• Maintain documentation, runbooks, and architectural decision records; contribute to reusable reference implementations.

About you:

• Build and operate AI services and APIs for inference and retrieval (LLMs, RAG, ML models, agents) based on established designs and architectural guidance.
• Develop secure, reliable data pipelines for training, retrieval, and evaluation, with clear governance, privacy, and audit expectations.
• Contribute to the AI platform and MLOps toolchain: CI/CD for models, feature stores, model registry, experiment tracking, monitoring, and automated rollback.
• Translate functional requirements into technical tasks; estimate effort and deliver to agreed success criteria.
• Write clean, well-tested code in .NET and Python, following shared patterns and participating in reviews.
• Run AI workloads in production with clear SLIs/SLOs for availability, latency, and cost; escalate and manage incidents effectively.
• Apply security-by-design principles across all AI solutions, including prompt protections, data minimisation, content filtering, and robust access controls.
• Maintain documentation, runbooks, and architectural decision records; contribute to reusable reference implementations.

What’s in it for you?

Smart team members enjoy a range of benefits designed to support flexibility, wellbeing, reward, and growth:

• Smart Leave, an additional week of leave each year
• Free lunch every week
• Up to 20 weeks Paid Parental Leave with superannuation contributions and a Return-to-Work Bonus
• Make a Difference Days – paid days off to volunteer for the community and environment
• Discounted retail vouchers
• Salary packaging and novated leasing benefits (of course!)
• Free flu vaccinations
• Employee Share Plan

Grow with Purpose

At Smart, we’re driven by purpose and performance. We support individual and team growth via varied learning opportunities, open communication, and leaders who work to get the basics right – quality and regular one to ones, clear goals and success metrics, and growth conversations.

Show us you have what it takes

If this sounds like the opportunity for you and you have something to offer, we’d love to hear from you. APPLY ONLINE today.
Our Talent Acquisition team will be in touch to discuss next steps. If you require any adjustments to the recruitment process or are seeking part-time work, let us know—we’re here to understand.

Our Commitment to Diversity and Inclusion

We’re committed to Equality, Diversity and Inclusivity. We welcome all people to join our team — including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, people who identify as LGBTQ+, all gender identities, people of any socioeconomic status, age, race, national origin or ethnicity.

We’re proud to hold diversity and inclusion accreditations, including:
- WGEA Employer of Choice for Gender Equality since 2019
- DCA Inclusive Employer 2023–2024
- Member of Reconciliation Australia's RAP network

Please note: all successful candidates will be required to complete background checks including a police clearance prior to confirmation of employment. Candidates must have unlimited Australian work rights to be considered for this role.