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Senior Product Manager, AI Platform

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Culture Amp
Melbourne VIC | Sydney NSW
hybrid
Full Time

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Posted 8 months ago
This role is expired

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Join us on our mission to make a better world of work. 

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.

For more information visit cultureamp.com.

How you can help make a better world of work

We are seeking a Senior Product Manager to lead our AI Platform team within the Data Intelligence camp. This is a key position where the primary users of your portfolio will be internal Culture Amp staff and AI agents developing AI features for our product experiences, while you will also support our thousands of customers who use Culture Amp each day in their workplaces. 

This role is for those that care about the tech, and love enabling internal teams, but also bring strong customer empathy. To succeed you will need to be technically conversant, but keep your focus firmly on the customer impact and commercial outcomes. You will also be a strategic thinker who can identify and execute on force-multiplying opportunities, and be capable of influencing others to join you on that journey.

What you’ll spend your time doing
  • Defining our path forward: You’ll own the roadmap for our internal AI platform capabilities, focusing on areas like LLM evaluations, classification & generative AI, Retrieval-Augmented Generation, and agentic workflows. You will ensure these tools are not just technically sound, but easily adoptable by other product teams. 
  • Operationalising AI governance: You will lead awareness and implementation of platform guardrails, data privacy processes, and security best practices to ensure our AI is as responsible as it is powerful.
  • Collaboration & communication: Serve as the daily point of contact for a broad range of stakeholders including customers, engineers, data scientists, product managers, sales teams, security, and legal. You will translate complex technical constraints into clear, commercial trade-offs and tangible outcomes. This will involve creating artefacts that effectively communicate both the rationale ('why') behind investment decisions and the specifics ('what') of the proposed solutions.
  • Product lifecycle management: Driving adoption of platform services and products with other product teams and retiring legacy components to ensure a healthy tech stack.
What you’ll potentially bring to the table
  • Technical roots: You have demonstrable experience in one or more fields such as data engineering, software engineering, ML engineering, or data science, working within cloud-based environments.  
  • Emerging product mastery: You may already have some years of experience in Product Management, or you might be an experienced technical leader looking for your first bonafide product management role. 
  • AI domain fluency: You have some hands-on experience or a deep understanding of AI development including prompt engineering, RAG systems, agentic workflows, and the nuances of validating/evaluating generative and classification AI products.
  • Security and privacy advocacy: You bring a genuine enthusiasm for data privacy. You view security regulations and guardrails not as hurdles, but as essential components of a high-quality and trustworthy AI platform.
  • Balance of technical depth with commercial impact: You are technically conversant enough to lead engineers and data scientists, but you are someone who keeps the focus firmly on outcomes. You can measure success by how effectively your platform unblocks commercial value for the business. 
  • Research skills: You have experience collecting qualitative and quantitative inputs, drawing on analytical skills, intuition and empathy to find non-obvious patterns and distill into actionable insights.
  • Communication skills: You have a proven ability to distill complex technical or operational concepts into accessible narratives for diverse audiences - both internally with staff and externally with customers and prospects.
  • Curiosity & passion: You are what we call a "people geek" - someone who is genuinely curious about the intersection of data, human behavior, and organisational culture.

We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are: 

  • Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success
  • Programs, coaching, and budgets to help you thrive personally and professionally
  • Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people
  • Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work
  • Team budgets dedicated to team building activities and connection
  • Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time
  • Extended year-end breaks: An extended refresh period at the end of year
  • Excellent parental leave and in work support program available from day 1 of joining Culture Amp
  • 5 Social Impact Days a year to make a positive impact on the community outside of work
  • MacBooks for you to do your best & a work from home office budget to spend on setting up your home office
  • Medical insurance coverage for you and your family (Available for US & UK only) 

Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place. 

We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here.

Please keep reading...

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements.

We strongly encourage you to apply if you’re interested: we'd love to know how you can amplify our team with your unique experience!

If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding roles in Germany). These questions are completely optional, but your participation truly helps. By sharing this anonymous information, you support our efforts to build a more inclusive and equitable hiring process—and help us hold ourselves accountable to that commitment. Your responses are entirely confidential and will not impact hiring decisions.

If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.