Shape the future of automated credit decisioning for Australia's largest business lending portfolio

Influence customer outcomes, portfolio performance and smarter decisions through data-driven credit strategies

Turn complex data into clear, actionable insights that drive real business impact

Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer‑centric company in Australia and New Zealand.

In the role of Senior Analyst, Credit Strategies, you will work closely within Business Lending Credit strategies team, contributing to key business priorities and continuously improving how we serve our customers.

You'll make an impact each day by:

• Support the design, implementation and refinement of automated credit strategies across Business Lending
• Use data and analytics to identify risks, gaps, root-causes and opportunities to enable targeted intervention and improve automation effectiveness
• Develop reporting and insights on End-to-End credit process health, strategy implementation, performance and control monitoring
• Collaborate with Risk, Product, Data, Automation and Technology teams to deliver commercially effective and risk-aligned credit initiatives
• Contribute to proof-of-concepts using external data, automation and emerging decisioning tools
• Translate technical findings into clear and actionable recommendations and build your influence with key stakeholders

You'll bring to this role:

• Proven experience in an analyst role within financial services, credit risk, retail or non-retail lending, data or analytics
• Strong numerical and analytical capability, with demonstrated hands-on experience using Python
• Understanding of decision science principles, predictive modelling and data-driven decision making
• An understanding of credit risk, credit decisioning technologies, system design, business rules frameworks, controls and process automation to support lending outcomes
• Strong problem-solving skills, curiosity, risk-mindset and the ability to independently work through complex information
• Clear communication skills and the confidence to engage with technical and business stakeholders across different levels
• A tertiary qualification in a quantitative discipline such as mathematics, statistics, finance, economics, engineering, data science or a related field

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way. For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via n***@*********** (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.