At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together. We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

Please note we would look at either a contract or permanent person for this position

We are seeking a Data Scientist to join our team in Sydney. This is a pioneering role focused on defining how we measure success in the "Agentic Web." You will be responsible for building the measurement framework that tracks how AI agents discover our products, how they rank them, and how effectively they convert those discoveries into commerce. As the bridge between raw data and AI strategy, you will provide the insights necessary to optimize our presence across the global AI ecosystem.

The Role

Your mission is to move beyond traditional web analytics into the world of Generative Engine Optimization (GEO). You will establish the baselines, metrics, and tools required to understand how LLMs and AI agents perceive our product suite.

Key Responsibilities:

• Framework Design: Establish a comprehensive measurement framework for agent visibility and commerce performance.
• Metric Definition: Define and track core metrics for "agent discoverability"—understanding how and why an AI agent selects a specific product.
• Tooling & Integration: Integrate advanced measurement tools and data platforms to capture non-traditional traffic and agent interactions.
• Performance Baselining: Establish current performance baselines and build the infrastructure for ongoing monitoring of AI platform rankings.
• Impact Analysis: Conduct deep-dive analyses on how technical optimizations (such as LLMs.txt, Schema updates, and crawler configurations) impact product discovery.

Technical Requirements

We are looking for a data scientist who is comfortable with high-ambiguity environments and possesses a deep curiosity about AI behavior.

• Analytics Expertise: Strong experience in designing analytics and metrics frameworks from the ground up.
• Visibility Tracking: Proven proficiency with SEO/GEO analytics, web visibility tracking, and data integration platforms.
• AI Knowledge: A solid understanding of LLM behavior, AI platform mechanics, and how product ranking algorithms function in a generative context.
• Data Engineering: Experience setting up data collection pipelines for emerging technology domains.

Why join us:

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.

Agencies: We've got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks: To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks