Join our Product Engineering team to design, develop, and maintain production-grade AI features across our customer-facing and internal systems. You’ll work with large language models, cloud platforms, and AI orchestration frameworks to deliver impactful, reliable solutions that make a real difference for our customers and our business.

The successful candidate will:

• Design, build, and maintain systems integrating generative AI into products
• Translate business needs into scalable, maintainable technical solutions
• Develop APIs and reusable components for AI orchestration and content moderation
• Collaborate with product, design, data science, and platform teams
• Support AI feature reliability, monitoring, and incident response

What are we looking for?

• A minimum of 3 years software engineering experience (.NET/C#, Python, Node.js/TypeScript)
• Hands-on experience with LLM APIs (OpenAI, Claude, Mistral) and Cloud (AWS preferred)
• Knowledge of vector databases, retrieval-augmented generation, and embedding pipelines
• Strong foundation in secure API design, authentication (OAuth 2.0, JWT) and encryption, combined with expertise in AI system security, data privacy, and secure model deployment
• Familiarity with AI orchestration frameworks (LangChain, Semantic Kernel, Agno)
• DevOps/CI-CD experience and observability tools (DataDog, Splunk, NewRelic)
• Strong collaboration, problem-solving, and documentation skills
• Clear communicator with excellent stakeholder management skills

Our Promise to Our People

We are passionate about our core values of Customer First, We Care, One Team, and Results Driven, which define how we approach our work. We recognise that our colleagues are the key to our success. That's why you can expect to be rewarded for the hard work you put in through job satisfaction, career development and the fantastic range of benefits we offer:

• A hybrid working week of in-house collaboration and working from home flexibility
• Your own parking space onsite, or an annual $1200 travel allowance
• Modern building facilities including a dedicated & subsidised on-site company café (weekly free lunch)
• Free access to on-site company gym
• Health & well-being initiatives and programs
• Additional 'flexi-day' leave acquired through tenure with the business
• Cashback discounts on a range of Insurance products through our Real Insurance brand
• Opportunity to take part in in-house leadership & emotional intelligence workshops
• Quarterly award functions and a grand annual conference to recognise our people
• Retail discounts e.g. movie tickets, easter show, live shows + more
• Morsl market (a fully automated self-serve, food and drink marketplace with a wide variety of meals, snacks and drinks)

Location

Great central location in Norwest Business Park, Norwest, only a short walk from Norwest Metro station and also direct bus access from Parramatta and Blacktown.

Apply Now

If this role interests you, we would love to hear from you!

Website: www.greenstone.com.au