Location: Parramatta (with up to one day per week in Sydney CBD)

We are seeking a hands-on Head of AI and Data Privacy Risk to lead and shape how our organisation manages emerging technology risks across artificial intelligence, machine learning, and data privacy.

This is a senior second-line risk leadership role where you will work closely with Technology, Cyber, Data and senior stakeholders to assess AI use cases, strengthen governance frameworks, and ensure privacy obligations are embedded across the organisation's evolving technology landscape.

As AI adoption accelerates across financial services, this role offers the opportunity to play a key leadership role in building and embedding our enterprise AI risk capability, working at the intersection of risk, technology and data innovation.

This role is suited to someone who combines strategic thinking with a hands-on approach, and who is comfortable influencing senior stakeholders while remaining close to operational detail and execution.

Key Responsibilities

AI & Emerging Technology Risk

• Lead the identification, assessment, and management of AI and advanced analytics risks across new and existing technology initiatives
• Provide second line oversight and challenge on AI model governance frameworks and lifecycle controls
• Drive responsible and well-controlled deployment of AI solutions in partnership with Technology and Data teams
• Lead risk assessments relating to model bias, explainability, governance, and ongoing monitoring frameworks

Data Privacy & Regulatory Risk

• Own and oversee the organisation's data privacy risk framework aligned with Australian regulatory expectations
• Provide independent review and challenge on Privacy Impact Assessments (PIAs) and technology risk assessments
• Oversee the management of privacy incidents, regulatory obligations, and breach notification processes
• Ensure privacy by design principles are embedded across all technology and data initiatives

Risk Framework & Governance

• Lead the uplift and ongoing maturity of AI, technology, and data risk governance frameworks
• Drive the development and implementation of risk policies, standards, and guidance relating to AI and emerging technologies
• Monitor regulatory developments and emerging risks in AI and data usage, ensuring proactive organisational response
• Provide strategic and pragmatic risk advice to senior business and technology stakeholders

Leadership & Stakeholder Influence

• Build and maintain strong relationships across Technology, Cyber Security, Legal, Data, Product, and Risk functions
• Influence senior stakeholders to balance innovation with strong risk management and governance outcomes
• Contribute to and shape the broader enterprise technology and data risk strategy and capability uplift
• Act as a key point of escalation and trusted advisor on AI and data risk matters

About You

You are an experienced technology, data or risk leader who enjoys operating within evolving technology environments and is passionate about building capability in AI governance and emerging technology risk.

You are equally comfortable operating at a strategic level while remaining hands-on, and you bring the ability to influence stakeholders and drive outcomes in complex, fast-paced environments.

Experience

• Extensive experience across AI governance, Technology Risk, Information Security Risk, Data Privacy Risk, or Model Risk
• Experience operating at a senior or leadership level within a regulated environment (financial services industry experience highly regarded)
• Strong understanding of Australian privacy obligations and regulatory expectations
• Proven experience leading or contributing to risk frameworks, governance, and control environments
• Experience partnering closely with technology and engineering teams to assess new platforms and capabilities

Knowledge Areas

Exposure to the following will be highly regarded:

• AI / Machine Learning governance or model risk management
• Data governance and data risk management
• Technology risk frameworks (e.g. NIST, ISO 27001)
• APRA standards (e.g. CPS 234, CPS 230)
• Privacy by design and Privacy Impact Assessments

Personal Attributes

• Strong interest in AI and emerging technology risk
• Comfortable operating at both strategic and operational levels
• Strong stakeholder engagement and influencing capability
• Able to translate complex technical risk topics into clear, actionable advice
• Motivated to build and lead capability in an evolving risk discipline

What's it like to work here?

We're proud to have created a culture and work environment that is supportive, values diversity, inclusion, flexibility, and blended working. We pride ourselves on being open and transparent and genuinely value the health and wellbeing of our people.

Joining MUFG Pension & Market Services means you'll have access to continuous learning and development opportunities to support your career growth. We offer a range of benefits including:

• Salary sacrificing via superannuation
• Paid parental leave
• Employee discounts (including health insurance)
• Hybrid working model
• Volunteer and wellbeing leave

About Us

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

About the Team

Our Group Risk & Compliance function manages all aspects of risk and compliance across the organisation. It oversees the risk management framework to ensure effective operational risk management, guidance from risk and compliance teams, and implementation of global risk management strategies. This function ensures that we consistently meet regulatory compliance and governance standards.

MUFG Pension & Market Services is continuing to build a dynamic, client-focused, caring, and inclusive culture based on entrepreneurial spirit, effective risk management, empathy, and trust, underpinned by core values.

We work collaboratively, supporting and valuing the talents and perspectives of our people, and promoting a flexible work environment where their wellbeing is prioritized. We believe diversity drives better client outcomes, improvement, and growth.

Join us on the MUFG Pension & Market Services journey to achieve our full potential. We treat everyone fairly and equitably, regardless of diverse characteristics. Candidates must have the relevant work rights. Successful applicants must complete background screening before employment.