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AI Enablement Specialist

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Suncorp
Sydney, NSW | Brisbane, QLD | Melbourne, VIC
hybrid
Full Time / Fixed Term

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Posted 7 months ago
This role is expired

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About the Role

As an AI Enablement Specialist, you will support the organisation's understanding of AI and its strategic value through clear, accessible communication. Working within the Innovation and AI Adoption team, you will translate complex AI concepts into practical content that helps teams confidently engage with new tools and ways of working. The role partners closely with leaders and enterprise teams to deliver consistent, high-quality enablement across channels

What You'll Do

  • Develop clear, consistent AI enablement communications that align to organisational strategy and CTO and AI priorities
  • Prepare employee-facing content including key messages, briefing packs, newsletters, intranet updates, and leadership materials
  • Translate technical and strategic AI information into simple, practical content that supports business adoption
  • Produce enablement assets such as explainers, FAQs, infographics, and toolkits to build organisational AI literacy
  • Manage and maintain AI-related content across internal channels including Teams, intranet, newsletters, and webinars
  • Partner with stakeholders across innovation, technology, communications, and the business to ensure alignment with group standards and governance

What You'll Bring

  • Experience in internal or corporate communications, with the ability to simplify complex or technical topics into engaging, accessible messages
  • Proven capability in communication planning, structured message development, and multi-channel delivery
  • Strong writing and editing skills, with attention to tone, clarity, and consistency across audiences
  • Experience working with senior stakeholders in technology, transformation, or innovation environments
  • Ability to manage multiple streams of work independently while delivering high-quality outcomes
  • Interest in emerging technology and organisational change, with a curious and collaborative mindset

What You'll Enjoy

Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

  • Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
  • Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
  • Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
  • Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
  • Paid volunteer leave, donation matching, and unlimited emergency response leave
  • Performance-based bonuses and Suncorp shares for eligible employees
  • Diversity is celebrated through employee resource groups and inclusive policies for all families

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.