AI Solutions Specialist
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About the Role
We're building a small, agile Digital Hub to pioneer practical digital and AI solutions across Borg. To do that, we're looking for an AI Solutions Specialist who can turn AI advancements into tools people actually use. This role is hands-on: prototyping chatbots, building smart assistants, testing predictive models, and embedding AI into workflows. You'll be working closely with business teams to spot opportunities, prototype quickly, and refine solutions that make work simpler, faster, and smarter – with an increasing focus on the Microsoft ecosystem.
What you'll do
- Prototype and deploy AI-powered tools like chatbots, assistants, and search/find features
- Apply AI APIs (OpenAI, Hugging Face, Azure OpenAI, etc.) to enhance workflows and decision-making
- Partner with Sales, Marketing, Customer Service, and Logistics to test and refine solutions
- Analyse datasets to uncover insights and support forecasting and optimisation pilots (e.g. with Power BI and Fabric).
- Explore opportunities to leverage Microsoft Copilot and Power Platform capabilities
- Embed AI into existing systems (ERP, CRM, Microsoft 365 apps and other systems) through APIs and integrations
- Share knowledge and help drive adoption through demos, training, and user support
What you'll bring
- Strong Python skills for prototyping and data handling
- Experience with AI/ML libraries (OpenAI, Hugging Face, LangChain, etc.)
- Ability to analyse and communicate insights with tools like Pandas or Power BI
- API integration skills (REST, JSON, authentication methods)
- 2+ years' experience delivering applied AI or automation projects
- Strong communicator who can explain AI simply to non-technical users
Bonus points for
- Experience working within Microsoft platforms such as Dynamics 365, SharePoint, or Teams
- Knowledge of vector databases (Pinecone, Weaviate, Qdrant)
- Exposure to business process automation or RPA, especially using Power Automate
- Exposure to deep learning frameworks (TensorFlow, PyTorch)
- Cloud platform experience (with Azure being a strong advantage)
Why join us?
You'll be part of a pioneering team shaping how AI is applied across Borg. We move fast, experiment boldly, and focus on delivering solutions that matter. If you're curious, pragmatic, and excited to make AI real for business, we'd love to hear from you.
Apply now and help us lead the way in applied AI.
Borg is an Equal Opportunity Employer.