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Forward Deploying Engineer (AI & Automation)

Bartons Motor Group
Brisbane, QLD
Full Time / Fixed Term / Contract

Join One of Australia's Most Advanced Automotive AI Programs

Classification: Information & Communication Technology

Location: Brisbane – Bayside & Eastern Suburbs

Most Companies Are Still Exploring AI. We're Already Deploying It.

At Bartons Motor Group, AI isn't a future initiative—it's already transforming how we work.

We're looking for a Forward Deploying Engineer (AI) to become a key member of our AI & Tech Working Group, partnering closely with our internal AI/Tech Consultant and our external AI partner to design, build, deploy and measure AI solutions across every area of the business.

This is a rare opportunity to work directly with senior executives, solve real operational problems, and help shape one of Australia's leading AI programs in automotive retail.

Our mission is ambitious:

Increase our digital workforce five-fold, accelerate AI adoption ten-fold, and deliver measurable productivity gains across every department.

If you love building practical AI solutions that create measurable business value, we'd love to hear from you.

Why Bartons?

Bartons Motor Group is one of Queensland's leading automotive retailers, delivering more than 750 vehicle sales every month across 18 leading automotive brands.

Over the past year we've quietly built an AI ecosystem that is already delivering value across the business, including:

  • Nine AI digital employees working 24/7
  • A custom AI data lakehouse
  • Performa – our in-house AI sales coaching and performance platform
  • Customer-facing AI chat and voice solutions
  • A group-wide AI assistant rollout

Rather than experimenting with AI, we're scaling it.

What You'll Enjoy

  • 💰 Competitive package including salary and vehicle benefits.
  • 🚀 Real impact — you'll deploy production AI every week, not build endless proof-of-concepts.
  • 🎯 Executive access — work directly with our Managing Director, CFO and AI & Tech Working Group.
  • 🤝 Strong support — our internal AI/Tech Consultant provides the automotive expertise while you focus on delivering technology.
  • 📈 Career opportunity — a 12-month hands-on contract with genuine potential to grow as our AI capability expands.
  • 🏆 Join a proven program — you'll be building on successful, live AI solutions already delivering value across the business.

About the Role

As our Forward Deploying Engineer (AI) you'll work directly alongside operational teams to identify opportunities, rapidly build solutions, deploy them into production and measure the business outcomes.

Your responsibilities will include:

  • Embedding within departments—starting with Administration and our Customer Contact Centres—to identify high-value automation opportunities.
  • Designing, building and deploying AI agents and workflow automations from concept through to production.
  • Developing reporting frameworks that clearly demonstrate ROI, productivity improvements and adoption.
  • Expanding and improving our flagship AI initiatives including Performa, Sally, Frank and Remy.
  • Creating and refining prompts, knowledge bases, workflows and escalation paths.
  • Training employees to confidently use AI tools and helping develop AI champions throughout the business.
  • Working closely every day with our internal AI/Tech Consultant and Advancer (our external AI partner).
  • Providing regular updates and recommendations to the Bartons AI & Tech Working Group.

Where You'll Make an Immediate Impact

Your first projects are likely to focus on:

  • Administration — streamlining high-volume business processes.
  • Customer Contact Centres — expanding voice AI, enquiry handling and after-hours customer support.
  • Our Philippines-based support team — equipping our offshore workforce with AI tools, training and automation.
  • Sales enquiry experience — improving response quality, customer satisfaction and conversion rates across both human and AI interactions.
  • Marketing — enabling our internal team with AI capabilities that reduce reliance on external agencies while improving effectiveness.
  • SEO & Generative Engine Optimisation (GEO) — strengthening Bartons' visibility across traditional search and AI-powered discovery.

About You

We're looking for someone who combines strong technical capability with commercial thinking.

Ideally you'll have:

  • Demonstrated experience designing and deploying AI or LLM solutions in production environments.
  • Experience as a Forward Deploying Engineer, Solutions Engineer, Technical Consultant or similar customer-facing technical role.
  • Strong analytical and commercial skills, with the ability to measure business outcomes and communicate ROI.
  • Experience integrating business systems through APIs and automation platforms.
  • Excellent communication skills and the confidence to work with everyone from frontline employees to executive leadership.
  • A pragmatic builder's mindset—you enjoy solving problems quickly and delivering tangible outcomes.
  • Australian working rights.

Automotive industry experience isn't essential. Our internal AI/Tech Consultant will help you quickly learn our business while you focus on delivering outstanding technical outcomes.

Why This Role Is Different

Most AI roles involve experimentation.

This one involves deployment.

You'll build technology that hundreds of people use every day.

You'll work alongside decision-makers who back innovation.

You'll see your work go live—and you'll measure the impact it creates.

If you want to help shape the future of AI in one of Australia's leading automotive businesses, we'd love to meet you.

Diversity & Inclusion

Bartons Motor Group is committed to creating an inclusive workplace where everyone feels respected, supported and able to thrive. We welcome applications from people of all backgrounds, experiences and perspectives.

Ready to Build What's Next?

If you're excited by practical AI, real business impact and the opportunity to help shape one of Australia's leading AI deployments, we'd love to hear from you.

Apply now.

Please note that only shortlisted applicants will be contacted.

Apply for this job

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