Overview

Microsoft Industry Solutions Delivery is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft's most strategic customers worldwide address complex challenges and deliver comprehensive, industry-specific solutions.

Our organisation is at the forefront of innovation, driving value across customers' digital and AI-first transformation journeys through repeatable and customised solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering an inclusive culture where everyone can bring their authentic selves.

We are seeking an experienced Senior Consultant – AI Business Solutions with strong foundations across Dynamics 365, Copilot, Copilot Studio, Power Platform, and emerging Agentic AI solutions. This role is delivery-focused and hands-on, requiring the ability to design, build, and implement AI-powered and low-code/no-code solutions while working closely with senior consultants, principals, and customer stakeholders.

The ideal candidate is passionate about Dynamics 365 and AI, comfortable working across both low-code and pro-code approaches, and eager to deepen their expertise in Copilot, Power Platform, and Agentic AI solution delivery.

As a Senior Consultant for AI Business Solutions, you'll play a hands-on role in delivering AI-first consulting engagements, building real-world Copilot, Power Platform, and Agentic AI solutions for enterprise and public sector customers. This role offers strong growth opportunities working alongside senior technical leaders while deepening your expertise across Microsoft's ecosystem.

Responsibilities

• Deliver Dynamics 365, Copilot, and AI-focused engagements contributing to high-quality customer outcomes.
• Design and implement solutions across Dynamics 365 CE and Power Platform with a good understanding of the overall Microsoft stack including basic Dynamics 365 Finance and Operations, Azure and Microsoft 365.
• Build and configure Microsoft Copilot and Copilot Studio solutions, including:
  • Custom copilots and conversational experiences
  • Connector- and plugin-based integrations
  • Grounding copilots with enterprise data sources
• Contribute to the delivery of Agentic AI solutions, including:
  • Assisting with multi-agent and orchestration patterns
  • Building custom AI agents with tool-use, workflows, and basic reasoning capabilities
  • Integrating agents into business processes and applications
• Perform hands-on development and configuration, including:
  • Pro-code development for AI and extensibility (e.g., Python, C#, or JavaScript)
  • Extending Copilot and Power Platform solutions with custom APIs and Azure services
• Design and deliver low-code / no-code solutions using Power Platform, including Power Apps, Power Automate, Dataverse, and Power Pages, following enterprise governance and security standards.
• Participate in customer workshops, technical design sessions, and solution walkthroughs.
• Translate defined business requirements into working technical solutions and implementation tasks.
• Contribute to delivery quality by following security-by-design, compliance, and responsible AI practices.
• Continuously build skills across D365, Power Platform, Copilot, and AI through learning, certifications, and hands-on delivery.

Qualifications

Required Qualifications

• Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field AND 3+ years leadership experience in relevant area of business OR equivalent experience.

Additional or Preferred Qualifications

• 5+ years leadership experience in relevant area of business
• Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics).
• Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management).

Work site

2 days / week in-office

Travel

Less than 25%

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.