NobleOak Life Insurance is seeking a dynamic and innovative Automation and AI Engineer to join our IT team at our Sydney office. This is a fantastic opportunity to be part of our IT department in a permanent, full-time position. If you are passionate about cutting-edge technology and want to make a significant impact in the field of automation and artificial intelligence, then we would love to hear from you. Join us as we continue to pave the way in revolutionising the insurance industry through advanced technological solutions.

What You Will Be Doing

• Automate workflows across business operations/processes
• Build backend automation and decision logic using tools such as Power Automate, n8n.ai, Copilot Studio, Python,or the tools best suited to the problem.
• Design and deploy autonomous AI agents and agentic AI solutions to perform tasks independently and interact with users and systems (e.g., summarizing data, escalating exceptions, or triggering processes).
• Create practical AI-powered tools(summarizers, chatbots, assistants) to streamline decision-making and reduce manual admin.
• Integrate multiple systems through MCP, APIs, file exchanges, and direct data connections
• Work directly with internal users to train, refine, and improve solutions based on real-world feedback.

Key Responsibilities

• Build and deploy workflow automations using tools such as Power Automate (must have), n8n.ai, Logic Apps, and Copilot Studio.
• Design and implement AI agents that can execute tasks autonomously and interact with users through chat, notifications, and actions.
• Integrate Azure AI Services(Azure OpenAI, Cognitive Services) to enable natural language understanding, summarisation, and form extraction.
• Develop secure and scalable API integrations between business systems (Dynamics 365, SharePoint, Teams, external apps).
• Continuously optimse and support automation solutions to improve reliability and user experience.
• Stay current with evolving Agentic AI frameworks and tools

Skills & Experience

Must-Have:

• Hands-on experience designing and deploying workflows in Power Automate, n8n.ai, make. Practical experience building solutions with Copilot Studio.*
• Experience developing and integrating AI agents, agent frameworks, or LLM-driven task automation.
• Proficiency with Azure AI services, including OpenAI models, Cognitive Services, and Language APIs.
• Strong integration skills using APIs and experience working with agile teams and DevOps pipelines.
• Experience automating tasks and building integrations using n8n.ai or equivalent platforms.
• Programming and scripting skills in Python, TypeScript, or JavaScript.

Nice to Have:

• Exposure to agentic frameworks, or custom multi-agent orchestration.
• Familiarity with Dynamics 365 for automation and integration.