At IAG, we're ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

Step into a role designed to lift how risk and compliance work actually gets done. This is an opportunity to reshape processes that have grown complex over time and redesign them to be clearer, simpler and genuinely useful to the business. You'll work closely with teams across Group Risk, helping prepare our ways of working for AI enablement and future efficiency. With strong visibility across senior risk leadership, this role suits someone ready to influence beyond their immediate remit and deliver change that sticks.

We have a permanent and max term contract opportunities available and open to candidates based in Naarm (Melbourne), Gadigal Country (Sydney)or Meanjin (Brisbane).

What You'll Do

• Re‑engineer risk and compliance processes end to end, working with teams to identify friction and design clearer, outcome‑focused future states.
• Facilitate workshops and conversations that surface how work really happens, including undocumented steps and workarounds.
• Translate regulatory and risk requirements into practical operating models, roles, controls and accountabilities.
• Create clear process maps, requirements and transition plans that support AI enablement and efficiency outcomes.
• Partner with senior leaders across Group Risk, building trust and momentum during change.
• Track delivery progress, risks and dependencies, contributing clear insights to governance and leadership forums.

What You'll Bring

• Experience in process improvement, re‑engineering or business analysis within risk, compliance or regulated environments.
• Ability to break down complex processes and redesign them in a way people can actually use.
• Confidence facilitating conversations with peers and leaders, even when topics feel sensitive.
• Strong analytical skills and comfort working through detail.
• Experience documenting processes or operating models using formal tools.
• Curiosity about how AI can improve processes and ways of working.
• Exposure to Six Sigma or similar continuous improvement methodologies, such as Green or Black Belt.

What We Offer

• Boosted superannuation with 13% as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what's important to you).
• Work from home and many more flexibility options with myFlex.
• Up to 50% off personal insurance, including home and motor insurance.
• Partner discounts on private health insurance, tech & appliances, and many more.
• Industry-leading 20 weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.

*employment type eligibility criteria apply

Applications close: Sunday 17 May 2026 11:59PM AEDT

Adjustments and Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to r***********@******* for a confidential conversation.

More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected.That's not just words.It's our people promise.We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference.

We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.