Who we are…

Founded in 2002, ELMO Software is the trusted provider of HR technology solutions to 2,000+ mid-sized organisations and more than one million end users across Australia and New Zealand. With a comprehensive suite of ISO-certified solutions that span the full employee lifecycle, ELMO Software is designed to scale as organisations grow. Flexible and configurable, ELMO's one-stop HRIS fits to your specific needs and workflows. Through powerful technology, automation, data and analytics, ELMO Software empowers HR professionals to play an integral role in company decision making.

Life & Culture...

At ELMO you will be joining an epic team with the opportunity to make a big impact. We foster an authentic, collaborative, fun working environment and being an ELMOnian means you're part of an amazing team that will push you to grow, support you with challenges and allow you to shine. Some of our benefits include:

• Hybrid work set up
• Paid Parental leave - 12 weeks primary, 6 weeks secondary
• Birthday leave, YOU day each year, as well as connecting people leave (up to 6 weeks working from anywhere)
• Inhouse Learning and Development initiatives
• ELMO Social and Diversity clubs
• Wellbeing initiatives such as boot camp, yoga etc.
• Mental Health/EAP programs
• Flare Benefits (great discounts, novated leasing, salary sacrifice)

Our values:

• Reimagine What's Possible - We believe innovation is human at its core. By staying open, fearless, and adaptive, we continuously push boundaries - while keeping people at the heart of everything we do.
• Obsess over Customers – Everything we do is designed to positively impact our customers.
• Help Others Thrive - Be they colleagues, communities or customers, we champion ways to help others thrive.
• Be Fearlessly Optimistic - We bring unwavering positivity to any challenge, as we know it will drive meaningful change.

Job Description

As our Lead AI Engineer, you'll spearhead the development of cutting-edge agentic AI solutions that automate complex HR processes, enhance employee experiences, and deliver unprecedented business intelligence. This isn't just another AI engineering role; it's an opportunity to pioneer intelligent automation in HR technology while leading a world-class team.

Responsibilities:

• Lead AI Architecture: Design and implement enterprise-scale AI systems
• Build Agentic AI Solutions: Create intelligent agents that automate tasks
• Drive Innovation: Create innovative solutions through the use of AI
• Scale Intelligence: Transform our existing automation platform with advanced AI capabilities

Revolutionary AI Development:

• Design and deploy agentic AI workflows that autonomously handle complex HR scenarios
• Build intelligent automation agents using Large Language Models, RAG architectures, and multi-agent systems
• Create real-time AI processing pipelines that enhance every aspect of the employee experience
• Develop AI-powered integrations with 50+ SaaS platforms through our existing automation infrastructure

Technical Leadership:

• Lead a growing AI team of ML/AI engineers and automation specialists
• Mentor and develop junior engineers while building ELMO's AI centre of excellence
• Drive technical decisions that will shape ELMO's AI strategy for years to come

Platform Innovation:

• Integrate AI capabilities into our existing automation platform
• Build scalable ML infrastructure on existing cloud infrastructure using the latest AI/ML services
• Implement responsible AI practices ensuring privacy, fairness, and compliance with global regulations
• Design APIs and SDKs that enable customers to build their own AI-enhanced workflows

Core AI/ML Expertise:

• 7+ years software engineering with 5+ years in AI/ML systems
• 3+ years leading technical teams (hiring, mentoring, performance management)
• Deep hands-on experience with Large Language Models (OpenAI, Anthropic, AWS Bedrock)
• Production deployment of 2+ generative AI applications
• Strong knowledge of RAG architectures, vector databases, embedding models
• Experience with agentic frameworks (LangChain, LlamaIndex, AutoGen, CrewAI)

Technical Leadership Skills:

• Track record architecting complex AI projects from concept to production
• Expertise in MLOps: model versioning, A/B testing, monitoring, retraining
• Advanced Python with modern ML frameworks (PyTorch/TensorFlow)
• Cloud ML platform experience (AWS SageMaker strongly preferred)
• Understanding of enterprise SaaS, APIs, microservices, integration patterns
• Experience with CI/CD, containerization, infrastructure as code

Leadership Qualities:

• Team builder: Experience hiring, mentoring, and developing AI/ML talent
• Communicator: Ability to translate complex AI concepts for business stakeholders
• Innovator: Track record of identifying and implementing emerging AI technologies
• Results-driven: Focus on measurable business outcomes and customer impact