At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together. We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

The AI Architect will play a pivotal role in shaping the organisation's artificial intelligence strategy, providing leadership on AI technology selection, establishing governance frameworks for responsible adoption, and driving the prioritisation of AI use cases across the enterprise. Acting as a key facilitator between business and technology stakeholders, this role will ensure AI initiatives are aligned with strategic objectives, deliver measurable business value, and adhere to ethical, security, and regulatory requirements.

This role is responsible for defining and driving the organisation's AI strategy by evaluating, recommending, and standardising AI platforms and technologies, with a strong focus on the Microsoft ecosystem while incorporating other leading solutions to ensure scalability, security, and interoperability. The position provides governance and oversight for AI adoption, establishing ethical frameworks, risk management practices, compliance standards, and decision-making processes for responsible deployment. Working closely with business units, the AI Architect will assess, prioritise, and oversee AI opportunities to ensure initiatives align with enterprise objectives and deliver sustainable business outcomes. As a trusted adviser to executives and cross-functional stakeholders, the role will set the strategic direction for AI adoption, ensuring alignment with corporate goals, digital transformation programs, and innovation priorities while guiding informed investment and technology decisions.

• Proven experience designing, building, and implementing enterprise-scale AI, Machine Learning, and Generative AI solutions.
• Deep expertise in Microsoft AI technologies, including Azure OpenAI, Azure Machine Learning, Cognitive Services, AI Search, and related Azure data and AI platforms.
• Strong hands-on experience across leading cloud AI platforms, with deep expertise in either Microsoft Azure AI services (Azure OpenAI, Azure Machine Learning, AI Search, Document Intelligence) or AWS AI services (SageMaker, Bedrock, Comprehend, Rekognition). Experience across both platforms is highly desirable.
• Advanced knowledge of Large Language Models (LLMs), Prompt Engineering, Retrieval-Augmented Generation (RAG), Vector Databases, Python, and PySpark.
• Strong understanding of data architecture, AI integration patterns, model lifecycle management, MLOps, and scalable deployment frameworks.
• Demonstrated knowledge of Responsible AI practices, including fairness, transparency, explainability, privacy, security, and regulatory compliance.
• Proven ability to develop and execute enterprise AI strategies aligned with organisational objectives, digital transformation agendas, and innovation roadmaps.
• Extensive experience leading cross-functional teams and influencing executives, senior stakeholders, and business leaders.
• Strong communication, consulting, and stakeholder management skills, with the ability to translate complex technical concepts into clear business outcomes.
• Experience establishing and governing AI frameworks, including ethical guidelines, risk management controls, audit requirements, and compliance processes.
• Sound understanding of global data privacy and protection regulations, including GDPR, CCPA, and related governance standards.
• Significant track record of successfully delivering production-grade Data and AI solutions at scale, ideally within professional services, government, financial services, telecommunications, or other complex enterprise environments.
• Demonstrated success delivering measurable business outcomes through advanced AI capabilities such as recommendation engines, personalised user experiences, intelligent automation, predictive analytics, and natural language processing (NLP) solutions.

Why join us:

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community. At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.

Agencies: We've got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks: To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks.